Mercedes-Benz of Annapolis

My friend and I visited the dealership and was greeted promptly by Michael Benso. He was very patient and not pushy. I told him where my price range was and what kind of car I liked. He didn't try to push promptly by Michael Benso. He was very patient and not pushy. I told him where my price range was and what kind of car I liked. He didn't try to push me into a car I didn't like. He used the test drive as an opportunity to thoroughly explain the options in the car. He introduced us to his Sales Manager who was just as friendly. When I am ready to purchase next month, I will definitely return because their customer service was impeccable. Not to mention, the customer lounge was as nice as a competitor's customer lounge. More

I would like to thank Chris Tarsa, Mike Sheri and the "team" of MB Annapolis for the wonderful experience I had while buying my new 2011 C-Class. Chris went above and beyond to make me feel like the mos "team" of MB Annapolis for the wonderful experience I had while buying my new 2011 C-Class. Chris went above and beyond to make me feel like the most important customer in the world. He was extremely knowledgeable about the vehicle, the car buying process and the USAA program. He assisted me in "building" my own model and kept me informed every step of the way and worked with me continuously over a 2 month period, making sure all my questions and concerns were resolved and made my preferences a priority. Tom Stancavage also did a great job assisting me and explaining every little detail involved in the financial process and even offered me several different options to choose from and provided excellent recommendations to fit my financial profile. I could have not asked for a better experience and I would highly recommend MB of Annapolis to anyone considering purchasing a new vehicle! Thank you all so much! More

Extremely friendly, accomodating and fair dealer. I bought a car within two days and felt absolutely no pressure. When researching the vehicle I selected and my trade-in on line, MileOne was more than bought a car within two days and felt absolutely no pressure. When researching the vehicle I selected and my trade-in on line, MileOne was more than fair. Every question I had was answered honestly and completely. I would purchase from this dealer again with no hesitation and would have no problem referring family and friends to my salesperson (Derek Nedd). This was an excellent experience. More

I was very satisfied with the service. I will return to this dealership for the service on my new Mercedes. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx this dealership for the service on my new Mercedes. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

We recently bought an E550 at this dealership. We live in Potomac but bought the car in Annapolis because of salesman Chris Tarsa. Chris was very forthright and responsive to our initial phone queries regard Potomac but bought the car in Annapolis because of salesman Chris Tarsa. Chris was very forthright and responsive to our initial phone queries regarding availability and pricing. He was mindful of our model, color and feature preferences and nudged us towards a good compromise, one we are very happy with. Chris patiently showed us all the car features well past the dealership closing time. My wife and I had a very enjoyable buying experience, and would gladly recommend Chris and this dealership to prospective buyers we know. We have bought a number of autos over the years but this is the first positive review I am writing. More

The most professional Mercedes organization our family has worked with..Its a rarity in any auto dealership that a " team " spends the time discussing options in a non pressure environment..Al spent consi has worked with..Its a rarity in any auto dealership that a " team " spends the time discussing options in a non pressure environment..Al spent considerable time with us in the operation of the vehicle and with Tom went over the many options of financing which we continually adjusted...they are most competitive and Drew met all of our requests culminating in the purchase of the S550...great team, very knowledgeable and dedicated More

This is the third Mercedes-Benz that I have purchased from Mercedes-Benz of Annapolis and I continue to be very impressed with their professionalism, courtesy, product knowledge and customer service. from Mercedes-Benz of Annapolis and I continue to be very impressed with their professionalism, courtesy, product knowledge and customer service. My salesman, George Benso, was highly attentive and worked with me to find the right automobile. It is obvious that he takes pride in his job, represents the dealership very well and pays attention to even the smallest details. He answered all of my questions, demonstrated all of the features of the car and was highly professional. He and his colleagues were, in short, a pleasure to work with and is one of the key reasons why I return to this dealer for all of my auto needs. More

I had never been to this dealership before and was very pleased with the overall experience while there. Derek, our salesman, was awesome to work with. He answered all of our questions and took alot of t pleased with the overall experience while there. Derek, our salesman, was awesome to work with. He answered all of our questions and took alot of time going over our new vehicle with us. He made sure that when we left the lot, we were very happy with our purchase. Michelle in Finance was also wonderful. She made things go smoothly and got us out of her office quickly. Thanks to them for a wonderful experience. More

I had never been to Mile One in Annapolis. I was very pleased with the warm reception and understanding care that we were given at Mercedes of Annapolis. AL and the staff make us feel welcome without b pleased with the warm reception and understanding care that we were given at Mercedes of Annapolis. AL and the staff make us feel welcome without be pressured to purchase a vehicle. We were specifically looking for a used ML350 and Al spent the time to help us find just the one we were looking for. I had been shopping the internet for such a vehicle and the one we purchased met our pricing requirements as well as color and options. We will continue to visit Mile One for our future vehilce needs. More

As car buying goes, this was about as pleasant as it could have been. Michael is an experienced, knowledgeable professional. In addition to him, all others involved in the process treated us kindly and could have been. Michael is an experienced, knowledgeable professional. In addition to him, all others involved in the process treated us kindly and professionally. We hope that this is the beginning of a long relationship with Mercedes of Annapolis. More