Mercedes-Benz of Annapolis

Our experience with Mercedes-Benz of Annapolis was very positive. Everyone was friendly and accommodating, particularly our salesman, Doug Bouslog, whom I met on my initial visit. I visited three times: positive. Everyone was friendly and accommodating, particularly our salesman, Doug Bouslog, whom I met on my initial visit. I visited three times: to look, to drive, and to buy! Doug answered all of my questions thoroughly, and was very knowledgeable and friendly. The congenial manager also stopped in to chat a few times, and Tom, the business manager, who completed the paperwork for us, was as friendly as everyone else! I highly recommend Mercedes-Benz of Annapolis and know we will continue to do business with them. More

Michael Benso was very professional, and accomodating. I knew what I wanted, found (online) that they had the car, and was able to make a deal that met my criteria. The ease of working with Michael and Mil knew what I wanted, found (online) that they had the car, and was able to make a deal that met my criteria. The ease of working with Michael and Mileone made the purchase of my new Mercedes a pleasure. More

On Tuesday, August 24, I contacted Al Zayas via the company’s website and went in to MB of Annapolis to purchase a 2006 E350. AL was extremely personable and was determined to meet my needs. He’s eas company’s website and went in to MB of Annapolis to purchase a 2006 E350. AL was extremely personable and was determined to meet my needs. He’s easy to work with, and so are the other staff that I’d came in contact with: Michelle, Larry (Manager), and Tom (Finance). One reason that attracted me to MB of Annapolis was the Dealership Rater award. I am extremely pleased with the customer service, and it was worth me driving 30 miles from my house for my purchase. More

I first saw my vehicle online and filled out the request for more information form. The very next day I was contacted by Michael Benson and my experience has been TOP NOTCH every since!!! He was always av for more information form. The very next day I was contacted by Michael Benson and my experience has been TOP NOTCH every since!!! He was always available to answer any and every question I had. I always came with a family member and the politeness he showed them showed his geniueness about selling me the car. He always maintained proper manners and took care of every concern I had pertaining to the car. Upon picking up the car the entire team (including my sales consultant, finance, the deatil guys, and the manager) at this dealership made me feel that I had indeed made the right decision in purchasing this car. They really care about there customers and the best part of all is that you don't feel any pressure about getting a vehicle with them. Most places make you feel as if this car is gonna be gone if you don't get it right then, but not this place. Michael Benso provided all the information I needed and left the decision up to me and I knew right then I was at the right place. I always felt comfortable in every decision I made about this car. This is my first Mercedes and it was a big decision to make this buy, but I truly feel if I had gone anywhere else I would not have gotten the upmost treatment and beautiful car as I have right now. I would definitely recommended this place and the sales consultant, Micheal Benso "Benz-o" to anyone, because it will indeed be the best car buying experience you will ever have!!! More

Al was incredible. We had been working with a dealership closer to our home but had become frustrated with them. We placed a call to Al and he took over from there. He was efficient and responsive, gettin closer to our home but had become frustrated with them. We placed a call to Al and he took over from there. He was efficient and responsive, getting back to us with the specific car we were looking for at a great price point. The other dealer was still fumbling around trying to find a car for us. The car was ready within days and and the evening of the purchase and transfer went seamlessly as well. The whole staff was prepared and got us in an out of the dealership without delay. They made the car buying experience FUN. More

We recently purchased our first Mercedes and dealt with Jim Turk. Jim and the entire staff at Annapolis were professional, friendly, helpful, and considerate. I traded in a Jaguar S type that had sentime Jim Turk. Jim and the entire staff at Annapolis were professional, friendly, helpful, and considerate. I traded in a Jaguar S type that had sentimental value to me. I was reluctant to give up the car I was driving (but it was time) and spent about two months looking for the right vehicle. Within one week of visiting the Annapolis dealership and test driving cars with Jim, I purchased a used E350 4Matic. I looked at several dealerships to find the best deal, and Jim worked hard to get us the vehicle I wanted at a good price. Jim helped facilitate a very easy sale, and I highly recommend both Jim and the dealership as a whole. More

I leased an E350 today (my first Mercedes) and was extremely impressed with the professionalism of the dealership staff. My husband and I first came in to the dealership on a Saturday evening, after extremely impressed with the professionalism of the dealership staff. My husband and I first came in to the dealership on a Saturday evening, after it had already closed for the night, and were greeted by Roger Blau and Drew Litherland--instead of turning us away because they were closed, both Roger and Drew were extremely friendly and assisted us with our questions. They were not only helpful, but also very patient and knowledgeable. I came back a second evening to test drive some cars, and both Roger and Drew stayed late (again, after closing) to assist me with my questions and concerns. I sincerely appreciate their willingness to stay after hours to accomodate my hectic schedule. The team provided prompt and direct responses to my inquiries. My salesman, Roger Blau, was not only pleasant and friendly, but also extremely accomodating--in order to make the pick up of my vehicle as convenient for me as possible, Roger drove all the way to my house (about 40-45 minutes away) to pick me up and take me to the dealership to finish the deal and pick up my new car! THANK YOU to Roger for saving me the expense of driving all the way there and not having to worry about arranging for someone to drive me to the dealership. Overall, the entire leasing process was the best car-buying/leasing experience that I've ever had--it was transparent, easy, and absolutely hassle-free! Hats off to Roger and Drew, and the whole Mercedes team for excellent customer service! --Casey Buffalini, Huntingtown, MD More

My wife first visited the Annapolis Mercedes dealership when her sister was looking for a new car. They met with a sales person, Doug, during that visit and my wife was impressed with his professionalism. when her sister was looking for a new car. They met with a sales person, Doug, during that visit and my wife was impressed with his professionalism. She later suggested we visit with Doug to see if he could help us find a new car. Never having owned a Mercedes before, I was apprehensive but decided to go. We met with Doug, described what we were looking for and our price range. He immediately suggested two specific options from their existing inventory that met our criteria. I was surprised by the price competitiveness against other vehicles we were considering. We engaged in some spirited negotiations, and ultimately reached an agreement we were happy with. The dealership finance office found us a great loan rate, and our overall experience was first class! More

I just purchased a new E350 (2010)and Jim Turk was my salesman. Although he was new to the business he was very earnest and diligent in helping me to purchase my first Mercedes. He was extremely helpfu salesman. Although he was new to the business he was very earnest and diligent in helping me to purchase my first Mercedes. He was extremely helpful, friendly and patient with me as I worked through the sales pitch and ultimate purchase process. I would recommend this dealership to anyone as the management and support staff were also very friendly and easy to work with. I feel that I have made a friend(s) and will definitely purchase any future Mercedes from this dealership and also recommend them to my friends. Mercedes Benz of Annapolis is a first class organization. More

We just purchased a new Mercedes, and we had a fantastic experience at this dealership. All of the people were friendly and professional. Derek Nedd, the salesman, is of particular note. He's polite, not experience at this dealership. All of the people were friendly and professional. Derek Nedd, the salesman, is of particular note. He's polite, not pushy, and quite knowledgeable about the cars. The negotiations were straightforward, and he'll work with you on price. If you want a first rate buying experience, go see these folks. And if you want an honest and professional negotiation, ask for Derek. More