Mercedes-Benz of Annapolis

I am considering a GL - need a bit more space. First time for me considering a Mercedes. My first contact with the receptionist was extremely pleasant, she was professional and courteous. Jim Turk is the sal for me considering a Mercedes. My first contact with the receptionist was extremely pleasant, she was professional and courteous. Jim Turk is the salesman that I am working with. He is knowledgeable and very pleasant to work with. Drew was an absolute delight! Hopefully things will work out and I will become a "customer."!! More

Al Zayas was a great help with purchasing our first Mereceds Benz. The process was smooth and they gave us a great deal. We had our two kids with us (both under 5) and they made our experience with our Mereceds Benz. The process was smooth and they gave us a great deal. We had our two kids with us (both under 5) and they made our experience with our young childern easy and not stressful. The kids watched TV in their customer lounge while we took care of the paperwork. Tom the Finance Manager helped get us a great rate and was fun to work with. I will def. come back here again for my next car. I highly recommend anyone looking to buy new or used Merecedes Benz to come here and work with these two gentlemen!! 4 THUMBS UP! More

I hate buying a new car but the experience that my husband and I had with Jim Turk was very positive. Jim was pleasant and informative without being pushy. He is a very impressionable and likeable husband and I had with Jim Turk was very positive. Jim was pleasant and informative without being pushy. He is a very impressionable and likeable young man whom I would recommend to anyone wanting to avoid the usual hassles of buying a car. Thanks Jim, Pam and Joe Kettinger Oxford, Md More

just bought my very 1st mercedes.. love it! service just bought my very 1st mercedes.. love it! service has been gr8 from the minute i stepped into the showroom to the service area. financing was just bought my very 1st mercedes.. love it! service has been gr8 from the minute i stepped into the showroom to the service area. financing was quick. showroom was child friendly. now, i understand why people drive MB...their service and attention to detail is unsurpassed. More

Like most Mercedes-Benz owners, we knew exactly what we wanted and were quite particular about it. We made a specific e-mail query to the dealership. Mr. Michael Benso replied and responded quickly to our wanted and were quite particular about it. We made a specific e-mail query to the dealership. Mr. Michael Benso replied and responded quickly to our very specific requests - he was professional from the first contact right through to when he handed us the keys so we could drive it home. We flew up to Annapolis, Md from Sarasota, Fl. to get exactly what we wanted - but were thoroughly impressed with how seamless and easy the entire purchase event went. All staff that we met at the Mercedes Benz office, whom Mr. Benso introduced us to, and with whom I had spoken with long distance were very professional and prepared. Red carpet treatment: Mr. Benso picked us up at the Annapolis airport, they had the paperwork ready, he introduced us to our new car, and then still called the next day to make sure our drive home was going well - he knew we were headed out into a large storm coming up the Eastern seaboard. Mr. Benso did not just go through the motions; he listened to us, and worked hard to ensure that every need and concern was addressed. We are very pleased with our Mars Red C350 with all the bells and whistles. It is a very safe and steady car - everything we wanted. The whole experience was worth travelling that distance for! (ps.. Thanks Mike! :) More

Jim Turk made my car buying experience smooth, stress free,and a memorable experience. I,ve been to several other dealerships only to be left with some negative connotations that I associate with dealers free,and a memorable experience. I,ve been to several other dealerships only to be left with some negative connotations that I associate with dealerships/salesperson,such as: insincererity, obnoxious questions (example: how much are you willing to spend?). Jim Turk absolutuly proved me wrong by being professional, understanding, patient, and ,realistic. He treated me like I was the only and most impotant customer. Thank you for doing business with me. More

The entire transaction went very smoothly with no hassels. Management team was cooperative with pricing and the financial department did everything possible to keep the price as low as possible. The hassels. Management team was cooperative with pricing and the financial department did everything possible to keep the price as low as possible. The salesman was very informative about alot of things and explained everything about the vehicle in detail. I left the car dealership knowing the full operation of the vehicle and felt pleased. I would recommend this dealership to anyone. More

I saw the car I was interested in on MBUSA.com and called the dealership. I talked to Jim Turk regarding the car and put a deposit down on the car to ensure that it would be available on Saturday. I met wi the dealership. I talked to Jim Turk regarding the car and put a deposit down on the car to ensure that it would be available on Saturday. I met with Jim as scheduled and test drove the car. It was everything that the website said that it was. Jim kept me informed during the entire process in a professional manner. Michelle walked me through the financing of the car and the options available. She got me through the paperwork as quickly as possible, explaining the process every step of the way. She was very professional in explaining all the options available to me in financing the vehicle and responded to all my questions. The experience that I had in purchasing a vehicle has never been better than the experience I had at the Mercedes Benz of Annapolis. More

The entire process was about assisting me in selecting a car that was right for me. My salesperson was excellent in giving me the information that I needed to make the correct decision. He showed me many car that was right for me. My salesperson was excellent in giving me the information that I needed to make the correct decision. He showed me many different cars and was knowledgeable about each one. He was very accommodating with the test drive and showing me the same cars several different times. I felt at the end of the process that I had purchased a great car and the saleperson listened to what I wanted. The finance person was very helpful and the "paperwork" was quick and easy. Everyone in the dealer ship was very friendly as I worked through the process from buying the car to picking it up. I would recommend this dealership and product to my friends. It is why between my husband and I we have bought six Mercedes from Mercedes Benz of Annapolis. More

Over the past eight years I've purchased four used vehicles from Mercedes Benz of Annapolis, the last three of them with the help of their salesman Michael Benso. The latest experience was as pleasant vehicles from Mercedes Benz of Annapolis, the last three of them with the help of their salesman Michael Benso. The latest experience was as pleasant as the earlier ones and a prime reason why I continue to go back to them for my auto needs. The entire team (from the general manager, to the used car manager, the finance people, and of course Michael Benso) is professional and courteous and work hard to keep me coming back. I live in Florida and could use any of the Mercedes dealers there. But Mercedes Benz of Annapolis makes my vehicle purchases as simple and pleasant as is conceivably possible. They are my dealer of choice. More