Mercedes-Benz of Annapolis

Rec0mmended for a great sales experience These guys want to do business. They were quick to understand our needs. They worked with us on a package that not only meets our needs but is afforda These guys want to do business. They were quick to understand our needs. They worked with us on a package that not only meets our needs but is affordable (yes, really - believe it or not).. We will buy our next car from them, too. More

Fantastic Experience Quite simply, we were not in the market for a new car and only came into MB of Annapolis to browse models for future consideration/purchase (6 -12 mon Quite simply, we were not in the market for a new car and only came into MB of Annapolis to browse models for future consideration/purchase (6 -12 months away). After speaking with Tony Madarang and Dustin Howard, we knew we were in great hands and couldn't let the purchase opportunity pass us by. We love our new car and would recommend MB of Annapolis to anyone in the car purchasing market. More

Bought used 2015 C300 in May We bought our first Mercedes Benze in May at the Annapolis dealership and it was an excellent experience. Jessica Brown was our sales rep and she was We bought our first Mercedes Benze in May at the Annapolis dealership and it was an excellent experience. Jessica Brown was our sales rep and she was very friendly, knowledgeable, and made us feel at ease. There was no pressure and the process was very easy. Also the finance process was the best we've ever been through. Dustin Howard was great to work with and very skilled at the finance process. Highly recommend! More

Car Wash In late March 2015, we purchased our first Mercedes-Benz and our wonderful salesman, Brian Sturgeon, told us that we get free car washes at the dealer In late March 2015, we purchased our first Mercedes-Benz and our wonderful salesman, Brian Sturgeon, told us that we get free car washes at the dealership. I took my car for the first wash today and I cannot praise them enough. The service department is like no other I have ever experienced and I have been to many. The area you pull into is spotless and the manner in which staff greet you makes you feel more like you have arrived at a hotel with valet parking and concierge service. The lounge area is extremely comfortable and also spotless. There is a big screen television on the wall that shows the actual area where cars are worked on. You guessed it, even that area is spotless. It seriously was hard to believe that I was in a car service department. I was in and out in less than 30 minutes. Given the overall buying experience from Mercedes-Benz of Annapolis and with today's experience with their service department, I am hooked for life on Mercedes-Benz. More

Thank you Mercedes of Annapolis From the first hello to the final handshake leasing a new C300 from Mercedes of Annapolis was a delightful experience. My never ending questions were From the first hello to the final handshake leasing a new C300 from Mercedes of Annapolis was a delightful experience. My never ending questions were answered by Sales Rep Brian Sturegeon in a very straight forward, honest manner leaving nothing to surprise. Brian was both extremely knowledgeable and patient during the review of the many electronic capabilities the car had to offer. The care that he takes to be sure his customers leave satisfied is evident by follow up phone calls to be sure my expectations had been met. When looking for a New Mercedes be sure to check out Mercedes of Annapolis and ask for Brian Sturegen. More

Excellent experience with MB of Annapolis I recently purchased a 2015 GLK 250 Bluetec from MB of Annapolis and worked with Wayne Discus. The experience was great from start to finish. Wayne I recently purchased a 2015 GLK 250 Bluetec from MB of Annapolis and worked with Wayne Discus. The experience was great from start to finish. Wayne was patient with my (many) questions about potential choices, options, and approaches for purchasing the car. Upon delivery, he went through its features and was quite familiar with the design and operation of the GLK. Wayne made this a low-pressure, first class experience, and I will recommend him and MB Annapolis to my friends and colleagues. I also must compliment Dustin Howard in Finance, who was great. He helped me navigate through the packages for pre-paid service, etc. PS Love the car! More

Perfect Sales and Service After more than forty years of buying and maintaining our cars at the big dealerships in Arlington and Bethesda and putting up with people with pompo After more than forty years of buying and maintaining our cars at the big dealerships in Arlington and Bethesda and putting up with people with pompous and arrogant attitudes and poor customer service, we checked out Mercedes-Benz of Annapolis and ended up purchasing an S65 from them. Annapolis Mercedes is like a boutique dealership where you and your car are treated with respect, and everyone who works there shows appreciation for your patronage. This impeccable customer service did not end once we drove away from the dealership. It seems that the Sales (Mike McNicholas) and Service (Rodd Bowman) teams are competing with each other to provide the best personal care and service to their customers. If you want Mercedes-like care, you must try Mercedes-Benz of Annapolis. Dr. M. Sami Saint Leonard, Maryland More

Loaner Cars! I am appalled that after paying Mercedes-Benz car prices that I would be expected to accept the fact that when I get my vehicle serviced I am not guar I am appalled that after paying Mercedes-Benz car prices that I would be expected to accept the fact that when I get my vehicle serviced I am not guaranteed to be given a Mercedes-Benz loaner. Really? II absolutely expect to be given a Mercedes-Benz Loaner that is in fact a Mercedes-Benz. Why would I drive any other vehicle when I went out of my way to pay Mercedes-Benz prices for a "Quality, High End Vehicle" and was willing and able to accept the horrible gas mileage that comes along with a Mercedes- Benz. That is more than flexible and accepting. Get Mercedes-Benz loaners for your Mercedes-Benz owner and stop thinking it is acceptable to have your consumers drive any vehicle you throw their way. More

Outstanding performance! Jessica Brown was a superb sales person. She is knowledgeable,enthusiastic and interested in the customer as a person. I heartily recommend this dea Jessica Brown was a superb sales person. She is knowledgeable,enthusiastic and interested in the customer as a person. I heartily recommend this dealership. Great job. More