Mercedes-Benz of Annapolis

Thank you again Alex for outstanding work. Thank your co-workers for all their help. Thank your co-workers for all their help. More

I have been coming to Mercedes-Benz Service Center of Annapolis for years. Alex has been my advisor. He is a great person. He is always polite, nice, knowledgeable and always has my best interest. He Annapolis for years. Alex has been my advisor. He is a great person. He is always polite, nice, knowledgeable and always has my best interest. He takes great car of my car and give good advice. The communication is always good. I would definitely recommend Alex to family and friends. More

on Friday, Oct 6, I called service. I have a flat tire and requested talking to a service person. Ronan, was my usual contact, he was out on leave, and Steve would get back with me. W I have a flat tire and requested talking to a service person. Ronan, was my usual contact, he was out on leave, and Steve would get back with me. Was told, Steve, was busy and would call me back. I called again around 10:00 and he was out. He did call me back, and told me to come in at 1:00. I requested he check to make sure u had tire. He did call me back, and said they did not have one in stock and he would order one, he sent me an email confirmation for an appointed for Monday at 9:00. I had more questions to ask him and called 2- more times. Ask secretary if I could talk to any other service person, she said No, he would get back to me. Secretary said she would give Steve message. I later found out it was my rim that was bad. I called again, and again he was "not at his desk" and she would tell him to order a rim too. I NEVER heard back from him. Obviously I was not going to Annapolis on Monday without knowing for sure their had rim and tire. I ended up going to Western Auto to get things taken care of. The service at Annapolis its horrible! More

Arella was very knowledgeable and efficient. She worked very hard to earn my business and I would recommend her to anyone. She worked very hard to earn my business and I would recommend her to anyone. More

They are always courteous and professional. Alex and his team take great care of my car and me! Alex and his team take great care of my car and me! More

Rori, Dean, Asher, Arella are awesome to work with. Incredibly professional and straightforward. Amazing experience. Incredibly professional and straightforward. Amazing experience. More

MB of Annapolis is an excellent business - they made purchasing my leased vehicle an informed, efficient and painless process! Mr. Darnell ensured all of my questions were answered and provided transpar purchasing my leased vehicle an informed, efficient and painless process! Mr. Darnell ensured all of my questions were answered and provided transparent and helpful feedback throughout each interaction. He was super responsive to inquiries, personable and made the entire process a positive one! Thank you! More

This dealership is amazing. Efficient, great follow-up and very attentive. Thanks Chris Cole for everything Efficient, great follow-up and very attentive. Thanks Chris Cole for everything More

Bryan’s my guy, always helpful, professional and knowledgeable. He and his mechanic went to great lengths to get a repair done quickly and efficiently. My car was returned to me clean and ready to g knowledgeable. He and his mechanic went to great lengths to get a repair done quickly and efficiently. My car was returned to me clean and ready to go. More

I had a Great Experience with Mr. Darnell Bowens Sr.!!! I Highly Recommend him for his Great Customer Service Skills, What a Informed Sales/Leasing Consultant!!! He Also has a Amazing Darnell Bowens Sr.!!! I Highly Recommend him for his Great Customer Service Skills, What a Informed Sales/Leasing Consultant!!! He Also has a Amazing Umbrella Tree in his Office Space!!! I Really Appreciate Asher Chaudry For his Help and Pairing me with Mr Darnell As Well as Introducing Me to the Staff!!! If your Looking to For a Mercedes Dealership with Class, Great Customer Service, and Well Informed about All Mercedes Products!!! Mercedes Benz of Annapolis is the Only Option!!! More