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Mercedes-Benz of Annapolis
Annapolis, MD
3,117 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,117 reviews
November 14, 2023
Been taking my car to this service spot and specifically Alex for years now!! Never an issue and have amazing customer service every time! As long as I have my Mercedes I will be here every time. Alex for years now!! Never an issue and have amazing customer service every time! As long as I have my Mercedes I will be here every time. More
by Aj
Employees Worked With
November 12, 2023
Mercedes Benz Annapolis is amazing! The best dealership in town. Darnell Bowen is the salesman you want. He is very personable and patient. Darnell took time to ensure that you understo The best dealership in town. Darnell Bowen is the salesman you want. He is very personable and patient. Darnell took time to ensure that you understood the information you were receiving. He also made sure you knew what you were signing, before signing . The financial team was amazing and crushed the numbers in minutes. Darnell manager was great too. I felt like family walking into the dealership. I plan on buying a Mercedes and this will be the place I return too. Anyone reading this request for salesman Darnell Bowen. This is the place to shopppppppp. Darnell you are amazing and the man for the job ! Thank you for everything More
by Tamaratyler39
November 08, 2023
Working with Julian Connor was an absolute pleasure. He could not have been more helpful, knowledgeable and attentive. I found a great car at a very reasonable price. To make it even better, the cert He could not have been more helpful, knowledgeable and attentive. I found a great car at a very reasonable price. To make it even better, the certification process for a previously owned Benz far exceeded my expectations. The car looks and feels brand new. Julian spent a great deal of time with me explaining the nuances of this gorgeous cabriolet. Thanks Julian! More
by spfunbath
Employees Worked With
Julian Connor
November 08, 2023
I sincerely appreciate how when I have an unexpected problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of Annapolis with service - and appreciate their flexibility. More
by gene_longo
Employees Worked With
November 03, 2023
This is our second car we purchased from this dealer ship.They are very professional !! Logan was a great salesman. ship.They are very professional !! Logan was a great salesman. More
by seaster25
November 02, 2023
Steve’s professionalism and expertise was stellar. I really appreciate working with him and the team and will definitely come back to the Annapolis location for my service needs. I really appreciate working with him and the team and will definitely come back to the Annapolis location for my service needs. More
by Shauna
Employees Worked With
November 02, 2023
Alex Clothier has been my service representative for many years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be bu years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be buying it from this dealership. More
by paulamgillespie
Employees Worked With
November 01, 2023
Best service experience I have ever had! Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Merce Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Mercedes-Benz and could not be happier. More
by Katrun67
Employees Worked With
November 01, 2023
The staff has always gone above and beyond! I originally came to the dealership for MN warranty work and they have been exceptional! I originally came to the dealership for MN warranty work and they have been exceptional! More
by Nevin
Employees Worked With
November 01, 2023
Before I decided to visit the dealership I looked at the Dealer Rater and noticed Mia. I called her on Saturday (10/28) to inquire about a couple vehicles and sealed the deal on 10/31/23. FROM START TO BEGI Dealer Rater and noticed Mia. I called her on Saturday (10/28) to inquire about a couple vehicles and sealed the deal on 10/31/23. FROM START TO BEGINNING SHE WAS PATIENT, PROFESSIONAL, CARING AND WENT THE EXTRA MILE TO ENSURE THAT I WAS COMPLETELY SATISFIED. More
by shaquarian126
Employees Worked With
