Mercedes-Benz of Annapolis

We recently purchased a GLB 250 from Mercedes-Benz of Annapolis. They are an outstanding car dealer with great staff in an excellent location and I highly recommend you consider them for your next car pu Annapolis. They are an outstanding car dealer with great staff in an excellent location and I highly recommend you consider them for your next car purchase or lease. Julian Connor is a top notch salesman and spent the better part of his Tuesday understanding what we were looking for, letting my wife and I test drive the car, working out the particulars of trading in our existing GLK 350, and initiating paperwork and financing for the new car. He's very knowledgable – not only about the cars they sell but also about the entire process of buying one, which makes for a seamless experience. He's also a pleasure to talk to and seems to genuinely value his customer relationships. Once the sale was done, Julian stuck around to make sure we fully understand all of the car's features and were ready to hit the road. Larry Cash, Sr. was wonderful to work with on financing and patiently walked us through all the details with a great deal of clarity. Like Julian, he put us completely at ease through what would normally be a bit of a stressful experience. The dealer itself is one of the best located we've come across, very close to downtown Annapolis and the harbor and in a great neighborhood with several restaurants. The showroom has a positive vibe and is not overwhelmingly big like at many dealerships. Everyone seems happy to be there and they were all great to our 3 year old, who was in tow for the duration. We left Annapolis with what we felt was a good deal on a great car and did so without the normal car purchasing pain. Mercedes-Benz of Annapolis makes the case for getting your car through a dealer and we look forward to continuing to do business with them in the future. Thanks, Julian, Larry and team! More

Welcoming when we entered the dealership Everyone is friendly. Our salesperson Arella Berger is the BEST. I will recommend Mercedes of Annapolis to all my family and friends. friendly. Our salesperson Arella Berger is the BEST. I will recommend Mercedes of Annapolis to all my family and friends. More

Very cordial, such a nice staff. Derek and the business manager were awesome. Efficient with explaining the details of the transaction. Derek and the business manager were awesome. Efficient with explaining the details of the transaction. More

Very welcoming and customer service is exceptional and professional. I will recommend them to friends and family professional. I will recommend them to friends and family More

Julian was very helpful and spent time with us getting used to the car and all its bells and whistles. used to the car and all its bells and whistles. More

Everybody at this dealership was customer focused, engaging and dedicated to customer experience. Would recommend without hesitation. engaging and dedicated to customer experience. Would recommend without hesitation. More

This is a top-notch dealership with a wide selection of vehicles, transparent pricing, knowledgeable and friendly staff, excellent customer service, and reliable after-sales support. Mia who guided and hel vehicles, transparent pricing, knowledgeable and friendly staff, excellent customer service, and reliable after-sales support. Mia who guided and helped me through the entire buying process from beginning to end, made this car buying experience a hassle-free process. More

Mia was absolutely amazing! She helped us purchase our dream car from start to finish, was extremely knowledgable, communicated with us every step of the way, and got all of the She helped us purchase our dream car from start to finish, was extremely knowledgable, communicated with us every step of the way, and got all of the nitty gritty work done before my husband arrived at the dealership so she saved him so much time! She got us the best deal for the car, and worked so hard to make sure we were happy! Couldn’t recommend her enough. She’s phenomenal at what she does!!!! Thank you so much Mia! More

Full service. The entire ownership experience is superb. Exceptional communication and followup, in addition to the best luxury service department I have worked w The entire ownership experience is superb. Exceptional communication and followup, in addition to the best luxury service department I have worked with. More

Julian went above and beyond to make sure we had the car we wanted. He went to another dealership to pick up the car we selected and delivered it to our home. we wanted. He went to another dealership to pick up the car we selected and delivered it to our home. More