Mercedes-Benz of Annapolis

I had an amazing experience. (Drew) Andrew Donald was my sales rep and he did an amazing job! Larry was very helpful and detailed with that portion of the sale. Asher was very i (Drew) Andrew Donald was my sales rep and he did an amazing job! Larry was very helpful and detailed with that portion of the sale. Asher was very informative and helpful as well. Overall I'm so happy with the service I received. More

Always fast service. Alex was efficient when I was in a hurry and it was appreciated! Alex was efficient when I was in a hurry and it was appreciated! More

My first visit to Mercedes Benz of Annapolis was the best experience, I’ve had in a long time. I had to come in for a recall on my cls550. Was scheduled quickly by chuck Lehman and greeted at the door by him experience, I’ve had in a long time. I had to come in for a recall on my cls550. Was scheduled quickly by chuck Lehman and greeted at the door by him not even knowing it was him. Wow made me feel like I was apart of the Benz family. He went step by step about the recall process, and took care of my car like it was his own.I recommend chuck and this dealer to anyone that wants great customer service and a new family. Thanks Chuck and Mercedes Benz of Annapolis.. Charles Wallace More

Had a great experience from start to finish with the entire staff. Derek and Rori were very helpful through the selling process, closing out with Larry and the registration/paperwork to close the trans entire staff. Derek and Rori were very helpful through the selling process, closing out with Larry and the registration/paperwork to close the transaction. Very professional team! More

Mr. Darrell Gough at Mercedes-Benz of Annapolis was an incredible educator and salesman. Thanks incredible educator and salesman. Thanks More

I had the pleasure of doing business with Darnel Bowens while purchasing my Mercedes A Class 220. Darnel made the entire purchasing event easy and offered me a fair deal on my trade . I also want to recogn while purchasing my Mercedes A Class 220. Darnel made the entire purchasing event easy and offered me a fair deal on my trade . I also want to recognize Larry Cash the business manager who made sure I was able to secure a loan at a lower APR compared to other loan offers. Overall I enjoyed the few hours spent while closing the deal and feel very pleased with my purchase. More

We had a great experience overall purchasing a vehicle from MB Annapolis - and the customer service, responsiveness and expertise provided by Darnell Bowens was first rate from beginning to end. We test from MB Annapolis - and the customer service, responsiveness and expertise provided by Darnell Bowens was first rate from beginning to end. We test drove two vehicles on two separate days - and in both cases the cars were ready to go upon arrival. Darnell's knowledge of the car and all its tech features was apparent from the get-go - and once we decided we wanted to purchase, Darnell was very helpful in finding a specific vehicle that met our specs so to speak. I would add that Darnell and management were very non "salesy" in their approach in that we never felt any of the pressure you often feel during the car buying process - this was very much appreciated! More

Service was outstanding He help me set up the apps for my Mercedes-Benz I would recommend him to anybody Mercedes-Benz I would recommend him to anybody More

My experience with Mercedes was excellent, my sales representative went above and beyond to satisfy representative went above and beyond to satisfy More

Excellent Customer Service! From the moment we walked inside, the staff warmly greeted us and escorted us to our sales manager. The entire process was a wonderful experience. D From the moment we walked inside, the staff warmly greeted us and escorted us to our sales manager. The entire process was a wonderful experience. Darnell Bowens is a very personable and knowledgeable sales associate. He responded to our many questions and kept us informed throughout the process. When our car arrived, Mr. Bowens was equally excited about our purchase and took the time to explain all the car's features and functionalities in detail. The most impressive stage of the process was meeting with Mr. Larry Cash, the finance manager. Mr. Cash's good nature and engaging personality made us comfortable discussing the financing. Mr. Cash is a financial expert who enjoys his job and takes pride in providing exceptional customer service to his clients. Overall, purchasing a Mercedes car from Annapolis was the best experience for my husband and me. THANK YOU! More