Mercedes-Benz of Ann Arbor

Exceptional in every respect The sales staff was excellent in every respect. Christianna Armstrong was knowledgeable about every aspect of the automobile she sold me. Hands down t The sales staff was excellent in every respect. Christianna Armstrong was knowledgeable about every aspect of the automobile she sold me. Hands down the best experience I have had at a dealership. More

Buying from afar We were looking within a 500 mile radius for a certified low mileage Mercedes with certain options and specific color. We found the car online at Merc We were looking within a 500 mile radius for a certified low mileage Mercedes with certain options and specific color. We found the car online at Mercedes of Ann Arbor, but we were in TN. Mickey patiently answered our questions through several calls. I purchased and airline ticket to Detroit and Mickey picked me up in the car. The 25ish mile ride back to dealer allowed a thorough check of the car. The car was as represented in the photos and the telephone conversations with Mickey. The car performed well on my 500+ mile drive back to TN. Thank you Mickey More

How buying a car should be. Micah helped me out and answered any of my questions I had. No pressure on his part, about a week or two later I called to ask about the lease progra Micah helped me out and answered any of my questions I had. No pressure on his part, about a week or two later I called to ask about the lease program that Smart had, I get the news letter from them because I have a 09 Passion. Called again to see what they had in stock and I let him know what I wanted and what I was willing to do. He called me back and it was a go. Came in talked for few minutes, we went to lunch while they were getting the car prepped, came back signed and out the door with a new Smart car. Very quick and not pain. Like I said "How buying a car should be." Thanks Micah for making this the best experience ever. More

Incredibly helpful dealership and salesperson Although I had done my research and was interested in Mercedes-Benz, it was my salesperson who truly impacted my final decision. Micah Goss was incred Although I had done my research and was interested in Mercedes-Benz, it was my salesperson who truly impacted my final decision. Micah Goss was incredibly helpful and knowledgeable. His interest seemed genuine. He gave me the necessary time and information to make a good decision. He also worked closely with the managers to make sure we could come as close to my budget as possible. I likely would not have gotten a new car that day had it not been Micah as my salesperson. More

Great overall experience I went in with very specific requests and Micah was able to not only find me exactly what I needed but made the experience very easy. Very honest with I went in with very specific requests and Micah was able to not only find me exactly what I needed but made the experience very easy. Very honest with his approach and extremely knowledgeable. More

Very good I had a very good experience in buying my new GLS 450. I traded my old GL350 with the 2017 GLS 450. Micah and the team made the process easy. I would I had a very good experience in buying my new GLS 450. I traded my old GL350 with the 2017 GLS 450. Micah and the team made the process easy. I would recommend the dealership to our family and friends. More

Outstanding sales experience, start to finish. Recently leased a 2017 AMG C43. Ismail did a spectacular job explaining the vehicle and options and went out of his way to accommodate several specia Recently leased a 2017 AMG C43. Ismail did a spectacular job explaining the vehicle and options and went out of his way to accommodate several special requests. He continues to have great follow-through after delivery. I also met with GM Nick Berinti, who came up with very fair lease terms. I enjoyed working with both Ismail and Nick. My experience at the dealership was outstanding and the C43 is an amazing vehicle! Thanks!! More

Fantastic service Christi did a wonderful job identifying a vehicle that meets all of our priorities. She was always available and made the entire car shopping experien Christi did a wonderful job identifying a vehicle that meets all of our priorities. She was always available and made the entire car shopping experience easy for my wife and I. More

Outstanding. Mickey was suberb. Could have gone out of state to lease a Mercedes because we were moving. Went to Mickey Hurley and he was willing to provide us with a great car with Could have gone out of state to lease a Mercedes because we were moving. Went to Mickey Hurley and he was willing to provide us with a great car with and excellent price. More

Best luxury car sales! My wife and I bought a E300 from Christi. We have many buying experiences of luxury cars like Audi, Lexus, Infiniti, Porsche and so on. She is a be My wife and I bought a E300 from Christi. We have many buying experiences of luxury cars like Audi, Lexus, Infiniti, Porsche and so on. She is a best luxury car sales we ever dealt with. Christi is very pleasant and knowledgeable, and very good at following up things. We recommend her most highly. She is a great asset of the dealership. Thank you, Christi! More