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Mercedes-Benz of Ann Arbor
Ann Arbor, MI
436 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts.
Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 436 reviews
February 04, 2015
Ismail was Terrific! Ismail was terrific! The experience of leasing my first Mercedes was great from start to finish. General Manager Nick Bertinti welcomed me to the deal Ismail was terrific! The experience of leasing my first Mercedes was great from start to finish. General Manager Nick Bertinti welcomed me to the dealership and turned me over to the capable hands of Ismail Karabulut II. Ismail was very patient and knowedgeable, and helped me pick out exactly the car I was looking for. Lou Kish helped to explain the financial details, and was very personable and efficient. I would recommend Mercedes-Benz of Ann Arbor to anyone, it was the most pleasent buying experience I have ever had. More
by Bluenose
Employees Worked With
Nick Berinti, Ismail Karabulut, Lou Kish
January 27, 2015
Love my Mercedes and excellent service I had a great experience with this dealership. Ismail was very knowledgeable and answered all our questions. We ordered our GLA250 2015 at the end of I had a great experience with this dealership. Ismail was very knowledgeable and answered all our questions. We ordered our GLA250 2015 at the end of 2014 and it showed up 1 month earlier. Absolutely efficient and excellent service. We will come back to that dealership again in the future! More
by Kirill Pushkin
Employees Worked With
Ismail Karabulut
January 26, 2015
Best In Class Sales & Service Team I recently returned to Mercedes Benz of Ann Arbor when my previous lease expired. I chose to stay with this dealership due to my excellent experience I recently returned to Mercedes Benz of Ann Arbor when my previous lease expired. I chose to stay with this dealership due to my excellent experiences with Mark Tomasi in their service department and the quality and build of the Mercedes C300 4matic. The General Manager, Nick Berinti, introduced me to Nana Ntow to review the options available and details on leasing another C300. Nana was extremely professional in his demeanor, follow-up communications, and a credit to the Mercedes brand. Lou Kish was very quite thorough in finalizing the lease details and answering any questions that I had. I would highly recommend Nana Ntow at Mercedes Benz of Ann Arbor if you're considering purchasing one of these beautiful cars. Robert S. More
by rsherrow
Employees Worked With
Nick Berinti, Lou Kish
January 20, 2015
Fast and Efficient! Had a great experience buying my brand new 2014 CLA!! Was able to come in, test drive, get financing, and drive away the same day! Had a great experience buying my brand new 2014 CLA!! Was able to come in, test drive, get financing, and drive away the same day! More
by erbuddy17
Employees Worked With
Lou Kish
January 07, 2015
Great experience Ismail was great and very friendly . When we brought our S550 he took his time and showed me how all the component in our car worked thank you very mu Ismail was great and very friendly . When we brought our S550 he took his time and showed me how all the component in our car worked thank you very much Ismail Karabulut great job !! He also took his time with the paperwork and explained everything to me and Lou Kish the finance guy was good as well thank you Mercedes-Benz of Ann Arbor ! More
by donq63@yahoo.com
Employees Worked With
Ismail Karabulut, Lou Kish
January 05, 2015
Great Experience Ismail was wonderful to work with. He answered all of the questions we had AND with enthusiasm. He was a huge help with the purchase of our new vehicl Ismail was wonderful to work with. He answered all of the questions we had AND with enthusiasm. He was a huge help with the purchase of our new vehicle. I would highly recommend him and this dealership looking for a great vehicle and exceptional service! More
by Amy C
Employees Worked With
Ismail Karabulut, Lou Kish
January 04, 2015
Great service The guys were very friendly and Shawn Durham do a great job with myself and my wife we were pleased with the service and we come back . The guys were very friendly and Shawn Durham do a great job with myself and my wife we were pleased with the service and we come back . More
by donq63@yahoo.com
Employees Worked With
Ismail Karabulut, Shawn Durham
January 02, 2015
Great MB dealership - worth the drive from Grosse Pointe! I worked with the dealership for the purchase of my second MB. This MB dealership is extremely professional and friendly. They are VERY customer dr I worked with the dealership for the purchase of my second MB. This MB dealership is extremely professional and friendly. They are VERY customer driven and I was very glad that I made the drive to Ann Arbor from Grosse Pointe. Ismail was my sales person and I would heartily recommend him to anyone. He aims to PLEASE! Ismail and this dealership understand customer service and maintaining relationships. Thank you for a very positive experience as well as the continued follow up. More
by McCarthy
Employees Worked With
Kurt Morin, Ismail Karabulut
January 02, 2015
Great Professionalism, Service, and Follow Up Thanks in large part to Kyle Norman, my first experience with Mercedes Benz was a very positive one. This was our family's first trek into the luxury Thanks in large part to Kyle Norman, my first experience with Mercedes Benz was a very positive one. This was our family's first trek into the luxury market so we had a lot of questions and concerns. Kyle was approachable, knowledgeable, patient, and supportive of our decision making process. He made it clear with sincerity that his primary goal was ensuring we are happy long term. He did a great job of promoting the brand, explaining the value, and helping us understand why Mercedes is so well though of. In addition to Kyle, the follow up from others in the dealership from service and appointment setting to the sales manager demonstrated integrity and sincerity as well. I would certainly recommend this dealership, and Kyle in particular, to anyone considering a Mercedes. More
by Dan
Employees Worked With
Kyle Norman
December 29, 2014
Very Professional Nick Feroce was very professional with helping me during my purchase of my new 2015 Mercedes Benz C250. I give this man and the dealership all 5 stars Nick Feroce was very professional with helping me during my purchase of my new 2015 Mercedes Benz C250. I give this man and the dealership all 5 stars along with Lou Kish who worked with me in the finance department. He was very friendly, greeted me immediately on my appointment arrival, and supplied me with anything I needed and excellent service. If you see Nick, he's going to make sure he does what it takes to have you riding away in style. Thanks again for everything. More
by Rob Davis
Employees Worked With
Nick Feroce, Lou Kish
