Mercedes-Benz of Ann Arbor

Schedule A service When I called to schedule an appointment, I was told that schedule A service for my E350 wagon could be done without an appointment and in ~1 hour. S When I called to schedule an appointment, I was told that schedule A service for my E350 wagon could be done without an appointment and in ~1 hour. So I showed up at the dealership without an appointment and indeed, the service was completed within an hour. The waiting area is comfortable and inviting, with beverages and snacks available. Overall, it was a flawless experience! More

Great Experience Contacted Mercedes Benz Ann Arbor while searching for a new CLA 250 with the options that we wanted. Ismail was quick to respond and worked with us c Contacted Mercedes Benz Ann Arbor while searching for a new CLA 250 with the options that we wanted. Ismail was quick to respond and worked with us closely to find our perfect fit. The whole process was easy and comfortable. Mercedes Ann Arbor made us feel at home and not like just another person asking a million questions. I look forward to dealing with them throughout the life of this lease and whatever Mercedes is to come in the future. I highly recommend Ismail and Mercedes Benz Ann Arbor. More

Great sales and service experience with Ismail, Lou, and Mar Why does an Ohio Buckeye do business with an Ann Arbor Mercedes dealership? I had an excellent experience with Mark Tomasi when I had my 2000 S servic Why does an Ohio Buckeye do business with an Ann Arbor Mercedes dealership? I had an excellent experience with Mark Tomasi when I had my 2000 S serviced. During the service, I met Ismail Karabulut in the showroom. Both these gentleman impressed me so when I decided it was time to replace my car, I came back to Ismail. We selected the new vehicle and quickly arrived at a fair and reasonable price for the vehicle and my trade in. When it comes time to replace the wife's M vehicle, I will come back to Ismail for the deal. More

Nick F Nick was very informative, helpful, professional, and went above and beyond my expectations when buying a car. As a woman, it is intimidating to buy a Nick was very informative, helpful, professional, and went above and beyond my expectations when buying a car. As a woman, it is intimidating to buy a car and Nick made me feel as if he was keeping my and my children's best interest. I cannot say enough positive things about Nick and his customer service abilities. I will definitely be returning to buy cars from him. Thank you for all of your help and knowledge! More

Coming back for more Took my low miles Mercedes in for service and was not looking forward to the bill that would be coming.. Work was done as described and when they call Took my low miles Mercedes in for service and was not looking forward to the bill that would be coming.. Work was done as described and when they called me and told that the service took longer than expected they simply said return the loaner the next day. No hassles and you can even schedule your service for when loaners are available so you are not stranded. Overall a great experience and that is why this is our fourth Mercedes .Bottom line it is worth to service your quality car so it lasts longer and performs at an even higher level for longer time!! Outstanding job. More

Great customer service! Christianna was great! She had great follow up, customer service and full of personality! She took her time to find out what we wanted, instead of jus Christianna was great! She had great follow up, customer service and full of personality! She took her time to find out what we wanted, instead of just giving us what she wanted us to have. She didn't try to oversell us on anything we didn't need. She took her time to help us navigate through our new car. We would definitely go back. More

Outstanding experience Pickup and delivery for routine service went exactly as promised. My car was picked up and a loaner left for my use. It was a very positive experience Pickup and delivery for routine service went exactly as promised. My car was picked up and a loaner left for my use. It was a very positive experience. More

outstanding I came to MB of Ann Arbor looking to purchase my third vehicle from them. I had an appointment made over the phone and Ismail Karabulut became my guid I came to MB of Ann Arbor looking to purchase my third vehicle from them. I had an appointment made over the phone and Ismail Karabulut became my guide in the sales process. His approach is absolutely professional in a low key and respectable way you expect from a dealership. He is knowledgeable, respectful and willing to help. His attitude is beyond reproach. I purchased a car the same day. A few weeks afterwards I ordered a roof carrier for a bike for my new car, Ismail placed an order and upon pick up spent a good hour of his time helping me with the installation. Based on my experience I can unequivocally recommend him. Make an appointment with him and you will not be disappointed in your car buying experience. More

Excellent service My recent purchase experience with Mercedes of Ann Arbor was excellent. The sale person Ismail Karabulut was provided excellent service on available v My recent purchase experience with Mercedes of Ann Arbor was excellent. The sale person Ismail Karabulut was provided excellent service on available vehicles for my requirement and explained all, features and current offers. I would recommend this dealership. More

Excellent Experience My recent experience with Mercedes of Ann Arbor has been a very positive one, and Christi had a lot to do with that. Christi is very knowledgable whe My recent experience with Mercedes of Ann Arbor has been a very positive one, and Christi had a lot to do with that. Christi is very knowledgable when it comes down to all the fine details of the car I had purchased and was very willing to go over everything that the car had to offer. She is very professional and personable and I attribute a lot of my positive experience with the dealership to her. More