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Mercedes-Benz of Ann Arbor
Ann Arbor, MI
436 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts.
Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 436 reviews
September 04, 2015
lONG TIME WAIT FOR SERVICE. DEALERSHIP NEEDS TO BE FRIENDLY Well. My first experience at this dealership. It was like servicing a number. Dealership needs to interact more with the customer. Charges nee Well. My first experience at this dealership. It was like servicing a number. Dealership needs to interact more with the customer. Charges needs to be explained more thoroughly," not it is what it costs". First year warranty not explained. when we bought the SUV, I though we were told that we gt free maintenance for 2 years More
by kash97
Employees Worked With
Don't know
September 02, 2015
GREAT SERVICE. NICE EASY SALE.. A+++++ We couldnt have been more happier with the C300 we bought from AA Mercedes. Christianna Armstrong was a professional in every way. My wife Kelly and We couldnt have been more happier with the C300 we bought from AA Mercedes. Christianna Armstrong was a professional in every way. My wife Kelly and i felt so secure and comfortable, we made the deal that day. High praise and many thanks to Cristianna and Ann Arbor Mercedes More
by Olcrappy1
Employees Worked With
Christianna Armstrong
August 31, 2015
Loaner Quick and through service. Helpful with addressing concerns and followed up with updated information. Made me feel like my vehicle was in good hands a Quick and through service. Helpful with addressing concerns and followed up with updated information. Made me feel like my vehicle was in good hands and provided me with transportation that suited my need. More
by Morsond
Employees Worked With
Beth Chavez, Matt Davis
August 28, 2015
Met all expectations This dealership has always been reliable in the service area. It's the kind of service which one would come to expect from Mercedes-Benz. This dealership has always been reliable in the service area. It's the kind of service which one would come to expect from Mercedes-Benz. More
by Mr. Expectations
Employees Worked With
Beth Chavez, Shawn Durham, Dan Wilson
August 27, 2015
best customer service period! I have always been treated extremely well when doing any business. I have been to a few other Mercedes dealers and they simply can't measure up I have always been treated extremely well when doing any business. I have been to a few other Mercedes dealers and they simply can't measure up More
by jkirschw
Employees Worked With
Evan Gerhardt, Dan Wilson
August 23, 2015
first service experience I worked with Shawn in service. I am very satisfied with his efforts during my first service appointment since buying my MB-E350 CPO. He was cheerful, I worked with Shawn in service. I am very satisfied with his efforts during my first service appointment since buying my MB-E350 CPO. He was cheerful, well informed, personalized my appointment and addressed my concerns. I would highly recommend him, and the dealership. Both he, and the dealership are excellent in my opinion . Dr. C.P. Fischer MD More
by golfing fool
Employees Worked With
Shawn Durham
August 20, 2015
Excellent service and customer care Shawn Durham is a very conscientious service tech and provides outstanding service. He's very courteous and kept me informed as the service progress Shawn Durham is a very conscientious service tech and provides outstanding service. He's very courteous and kept me informed as the service progressed. I'm a very big fan of this dealership and the staff, purchasing my second car from them several months ago due in large part to the excellent service I receive on an ongoing basis. More
by rsherrow
Employees Worked With
Shawn Durham
August 17, 2015
A few words The dealership is ok. It does seem like I meet someone different as a service writer each time I come over. I would to be advised of specials once a w The dealership is ok. It does seem like I meet someone different as a service writer each time I come over. I would to be advised of specials once a while. That would be great for timing service. More
by Noiwillnot
Employees Worked With
Shawn Durham
August 16, 2015
Purchased used car Christi was wonderful to work with. Excellent attention to detail and great customer service. Very easy to work with and provided a nice experience t Christi was wonderful to work with. Excellent attention to detail and great customer service. Very easy to work with and provided a nice experience to purchase a car. I would recommend her to anyone. More
by Jhal5225
Employees Worked With
Christianna Armstrong
August 14, 2015
Good experience Really good experience with the team there, much much better than where I stayed at St. Clair Shore. Must recommand to friends. The best choice for An Really good experience with the team there, much much better than where I stayed at St. Clair Shore. Must recommand to friends. The best choice for Ann Arbor friends. More
by Joe
Employees Worked With
Beth Chavez, Shawn Durham, Dale Robinson
