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Mercedes-Benz of Ann Arbor

Ann Arbor, MI

3.2
436 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms. Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts. Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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570 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 436 reviews

November 28, 2015

Wonderful Experince This is the Second time to buy from Mercedes Benz Of Ann Arbor. Going again to the same place means that I'm very satisfied with their service. Hayl More

by Reda K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Upshur
Dec 08, 2015 -

Mercedes-Benz of Ann Arbor responded

Reda, thank you for trusting in us in helping you find your second vehicle. We are so happy that Hayley was able to get you a car that exceeded your wants and needs and we hope you continue to love it! We look forward to helping you pick out the next one!

November 25, 2015

Great used car buying experience Christi Armstrong and the rest of the staff at Mercedes Benz of Ann Arbor were nothing short of spectacular. Everyone I spoke with, especially Christi More

by Owen W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christianna Armstrong
Dec 08, 2015 -

Mercedes-Benz of Ann Arbor responded

Owen, thank you for your business and great feedback! It is great that Christi was able to give you spectacular customer service and professionalism. We hope you enjoy your new vehicle and we hope to help you find the next one when your ready!

November 24, 2015

Above and Beyond Christi Armstrong provided nothing short of superior service when it came to getting an additional car for my family. We will certainly seek her out i More

by BeatonFam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kish, Christianna Armstrong
Dec 08, 2015 -

Mercedes-Benz of Ann Arbor responded

Great customer service and satisfaction is what we strive for and we are so happy that Christi was able to give you that experience. Enjoy your new vehicle and we look forward to working with you again!

November 23, 2015

New Mercedes Benz with the help of Christi Armstrong I had such a good experience through getting my new mercedes with Christi Amrstrong. She helped me through the whole process going back and forth with More

by MariaFigueroa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christianna Armstrong
Dec 08, 2015 -

Mercedes-Benz of Ann Arbor responded

Maria, thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

November 13, 2015

Excellent Customer Service Lou Kish and Micah Goss and the Mercedes Staff were excellent to work with, they were very helpful, they went above and beyond to assist us in makin More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kish, Micah Goss
Dec 10, 2015 -

Mercedes-Benz of Ann Arbor responded

Steve, we really appreciate your business and positive feedback! It is great to hear that our team was able to make your purchase a smooth and easy one. Congratulations on your new Mercedes and we hope to work with you again in the near future!

November 03, 2015

Courteous, Professional, Accommodating Came in intending on test driving one vehicle, saw another one on the lot that piqued my interest. Drove off with it 5 days later. Will definitely b More

by Asmithlc24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kish, Hayley Upshur
Dec 15, 2015 -

Mercedes-Benz of Ann Arbor responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new car and we hope to serve you again in the future!

November 02, 2015

Excellent experience Very personal, excellent dealership in all aspects. They found the exact car we wanted at another dealership and got it for us. Would gladly buy an More

by finoski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hurley, Lou Kish, Kyle Norman
Dec 15, 2015 -

Mercedes-Benz of Ann Arbor responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

October 28, 2015

Christi The Greatest Christi provided prefect advice in assisting me with the options on my wife's 2016 GLE350. The personal service provided by her more than exceeded my More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christianna Armstrong
Dec 30, 2015 -

Mercedes-Benz of Ann Arbor responded

James, thank you for the feedback! It is great that you had such a positive experience with Christi! Customer service and satisfaction are our top priorities and we are so pleased that she could provide that for you! We hope your wife is enjoying her 2016 GLE350 and we look forward to working with you again!

October 15, 2015

Best car buying experience ever!! I leased my first Mercedes and the experience exceeded my expectations. I shopped the other German car lines and wasn't impressed with there vehicles More

by Wizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kish, Christianna Armstrong
October 13, 2015

Our wonderful experience with salesperson Christi Armstrong This is the first time we have leased a Mercedes. Our Salesperson, Christi Armstrong, did a great job explaining the features of the vehicle we intend More

by chet1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christianna Armstrong
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