Mercedes-Benz of Ann Arbor

Always exceptional service and care This dealership and the care they give their customers is second to none. Go ahead try them, I know you won't be disappointed. Pgoda This dealership and the care they give their customers is second to none. Go ahead try them, I know you won't be disappointed. Pgoda More

Awesome experience Entering a Mercedes-Benz dealership can be quite intimidating, however I have to say this experience was a pleasant one. The staff was great, especial Entering a Mercedes-Benz dealership can be quite intimidating, however I have to say this experience was a pleasant one. The staff was great, especially Micah. I'm quite indecisive, and he was able to answer all of my questions and address my concerns. He was very personable and attentive. I would definitely recommend this dealership to others. More

Exceptional and Professional Customer Service I would like to thank Ms. Christianna Armstrong for being a such a professional sales woman. Ms. Armstrongs attention to detail and her ability to li I would like to thank Ms. Christianna Armstrong for being a such a professional sales woman. Ms. Armstrongs attention to detail and her ability to listen to what I was looking for in my purchase of a 2016 GL 550 SUV was magnificent. I appreciate the number of telephone calls/emails received from Ms. Armstrong keeping me updated on my new vehicle. From the customer service representative to the manager and finance personnel, they all made me feel comfortable with my purchase. Thank you again for your exceptional customer service, professionalism and friendly personalities. More

Trustworthy Professonals I recently purchased a 2015 S550 Coupe at Mercedes Benz of Ann Arbor. Nick Berinti and Kurt Morin provided an incredible experience. Not only were e I recently purchased a 2015 S550 Coupe at Mercedes Benz of Ann Arbor. Nick Berinti and Kurt Morin provided an incredible experience. Not only were each very responsive and professional, both made me feel extremely comfortable doing business for the first time with a dealer that was more than 650 miles away for a vehicle that I had not inspected in person. My faith in these gentlemen was not misplaced as they accepted and paid for my trade and delivered the new vehicle exactly in accordance with the terms that we agreed upon. I highly recommend Nick, Kurt and Mercedes Benz of Ann Arbor. They will be my first call when I look for my next Mercedes Benz. More

Amazing! The dealership was top notch, from the first person I saw at the desk to my wonderful sales person Hayley! The manager Elio also played a fantastic ro The dealership was top notch, from the first person I saw at the desk to my wonderful sales person Hayley! The manager Elio also played a fantastic role for me as well. It was between 5 cars that I looked at and the dealership in Ann Arbor was by far my favorite! They really make you feel like family and bent over backwards to please me!! We need another sometime next year and that just might be the place again. More

Good job! I recently bought an used 328i, and Micah Goss was the sales professional on my car. There were some issues with my car that I found out after I drove I recently bought an used 328i, and Micah Goss was the sales professional on my car. There were some issues with my car that I found out after I drove it home, and Micah took the time and did a great job to assist me in solving these problems. I would definitely recommend dealing with Micah. More

Great, as always We've leased and purchased from Mercedes Benz of Ann Arbor for 15 years. Always fabulous service. We worked with Ismail in sales. He could not have We've leased and purchased from Mercedes Benz of Ann Arbor for 15 years. Always fabulous service. We worked with Ismail in sales. He could not have been more helpful.. High recommended More

Great job, 2013 ML350 My wife loves this car. I also enjoyed driving it all the way down to Atlanta. Team at this dealership did great working together to get my car ready My wife loves this car. I also enjoyed driving it all the way down to Atlanta. Team at this dealership did great working together to get my car ready for us to pick up. It was a breeze dealing with them. Micah was very friendly, approachable, and quick to finalize the sales contract. Not to mention, he also assisted me to pick up all-weather mats and truck tray to go along with the car. Thank you More

Exceptional, Excellent, Oustanding, Superb, Great & Awesome. This dealership has very professional and friendly people who speak to you in a vey kind way. They also are very helpful with assisting you with your This dealership has very professional and friendly people who speak to you in a vey kind way. They also are very helpful with assisting you with your needs. This is my third cars and each person I had to deal with gets 10 stars from me. Last but least your financial manager Lou is just Exceptional! To provide excellent Customer Service is very important to me because it's keeps me as a existing customer and it can keep your business growing from me share my experience with others about the Ann Arbor Dealership. Keep up the good work guys!!! More

Thank you Hayley Upshur and Mercedes of Ann Arbor! I am from Albuquerque, NM and was searching all over the country for a specific car for at least a month. I am so happy I called Mercedes-Benz of Ann I am from Albuquerque, NM and was searching all over the country for a specific car for at least a month. I am so happy I called Mercedes-Benz of Ann Arbor because they gave me the best customer service of any dealership I have ever used. Hayley Upshur was so friendly and helpful and she stayed in constant contact with me during the entire process to make sure I would get the car I wanted. I was delivered an amazing vehicle. I love this dealership and will definitely buy another car from them even though there is a Mercedes dealership where I live. More