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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,258 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,258 reviews

December 09, 2024

Service tech, Bryan Kim, was very attentive and pleasant. He listened to my concerns and provided useful explanations and information. Waiting time from the time my vehicle was taken in and I left was very More

by Lala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kim
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Dec 12, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Anaheim. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 08, 2024

The experience was great . Delfino wad so helpful , polite and experienced , he inspected my car carefully and took care of everything.Thanks More

by Fari
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
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Dec 12, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Delfino here at Mercedes-Benz of Anaheim! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 05, 2024

The service department is thorough and timely about getting the work done. The service manager is very communicative. More

by debbiewarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyun (Brian)
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Dec 06, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 03, 2024

Excellent service. Lauren Soto is very Friendly and professional service advisor. Facility very neat and clean More

by SKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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Dec 20, 2024 -

Mercedes-Benz of Anaheim responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2024

Lauren, my service representative, took great care of me for this unexpected repair. Thank you! More

by ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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Dec 20, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Anaheim. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

My problem is with the service department Very bad experience at all at this location!!! More

by dr.s.elgamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Hwang
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 01, 2024

Roger Bartling was very thorough and kind. Thank you! I got my car back in 1 day. More

by irene_arillaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bartling
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Dec 02, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

very good service and amazing people handling my needs, recommend to everyone. All service done was perfect More

by hossnader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, dejdashi, And Roger
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Dec 01, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

Great service. Johnny was the best. I appreciate the attentiveness during a very busy time. More

by Peterg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Kortlang
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Dec 02, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Vijay was amazing. He was very helpful throughout the whole process. He was very patient. More

by genemakridis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
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Dec 02, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please don't hesitate to reach out if there's anything additional we can do for you.

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