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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,124 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,124 reviews

July 16, 2024

Service staff are very knowledgeable, honest, courteous, friendly and efficient. They go through the plan in detail and keep you updated at all times. More

by bobbyakbari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dehdashti
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Jul 17, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2024

Johnny is the best! ! He’s super personable and very helpful!! He makes the process incredibly easy! More

by Terynbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny kortlang
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Jul 17, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Mercedes-Benz of Anaheim! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

He is very good sales. This was a good experience .I’ll back when I buy my next car. More

by meijiao2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Very good service, great price and professional. It was cheaper than I thought. I maintenance was done really well. More

by sarbrina713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bartling
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Jul 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Thanks for the excellent professional service! Courteous, a good listener; timely deliver the high quality product! More

by yameilee1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
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Jul 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Fiona is amazing, very easy to communicate. She care the customer what they needs. 100% recommended. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona Jia
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Jul 11, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thanks for your praise and kind comments about Fiona. We do hope we can be of assistance in the future. Take care!

July 10, 2024

Lauren, my rep was very sweet and professional . The Service work performed was good but the almost 4 hour wait WITH appointment was absolutely terrible! Mercedes is loosing credibility with me. More

by PatD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Soto, Service Advisor
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Jul 12, 2024 -

Mercedes-Benz of Anaheim responded

PatD, We regret that your overall experience was not up to the standards we aim for. Your service concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. Thank you for taking the time to share your feedback about this, and I am sorry for any inconvenience you faced. Eddie Hwang General Manager ehwang@mbofanaheim.com

July 08, 2024

Outstanding service I waited for my car to be service it about 2-Hr they bought my car to More

by mj.jefferson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2024

Very friendly, professional, on time, John was amazing, helpful and kind, he understood my needs and listened to me, clean reception area More

by abdonabdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jul 08, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 06, 2024

The service was prompt and efficient, each detail was clearly explained to me. Great car wash! More

by lauriesimpschaef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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