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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,163 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,163 reviews

October 05, 2024

Car was ready in 2 hours like promised Car was washed A service completed Coupon was honored More

by malekjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Oct 12, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Supposedly this was a big inspection and they replaced a battery and back windshield wiper!!! No one refilled the windshield wiper fluid!! Some inspection!! Now I have to wonder what else they missed. Bo More

by Irishset8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service John
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Oct 13, 2024 -

Mercedes-Benz of Anaheim responded

rishset8, Thank you for your review. I am sorry for the delay in my response, and any inconvenience it may have caused you. However, I hope that one of our representatives has already reached out to you before this. We highly value your feedback and will take measures to avoid similar issues in the future. If you require any further assistance, please do not hesitate to contact me using the information provided. Thank you for bringing this matter to our attention. Eddie Hwang General Manager ehwang@mbofanaheim.com

October 02, 2024

I had a fantastic experience working with Jeff while purchasing my new car. His extensive knowledge of the models, professionalism, and genuine attentiveness made the entire process smooth and enjoyable More

by Rachel Li
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Mercedes-Benz of Anaheim responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

Brian was great explaining everything. Service was good and fast. My car wash was amazing today!! More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
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Oct 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Mercedes-Benz of Anaheim! We hope you have a great day!

September 27, 2024

Very professional the service tech are top notch and very knowledgeable .the work is excellent More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2024 -

Mercedes-Benz of Anaheim responded

Hi Shane, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Salesperson is really nice and professional. Financial guy is working really efficiently. No time waste on waiting. Nice and clean show room and sitting area. Overall great experiences. More

by winnieliu
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Everyone was nice and professional. I had no problems at all. Atmosphere was nice and relaxing while waiting for my vehicle More

by BO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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Sep 29, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2024

Appreciate the daily updates from my service rep Roger. Also, all of the staff are extremely nice and helpful. It’s a great dealership! More

by marge
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger, service rep
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Sep 22, 2024 -

Mercedes-Benz of Anaheim responded

Hi Marge, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

Brian Kim has been fantastic and as always went above and beyond to take care of us. A true professional! Than you Brian More

by Theresa Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
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Sep 22, 2024 -

Mercedes-Benz of Anaheim responded

Hi Theresa, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

Excellent & knowledgeable sales person (Vijay) and the waiting area was very nice, spacious, and clean, More

by Jackbergman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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