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Mercedes-Benz of Anaheim
Anaheim, CA
1,124 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer:
Complimentary Loan Car*
Complimentary Car Wash*
Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces
Children's Activity Center
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,124 reviews
September 01, 2023
Pleasant service engineer (Brian Kim) well informed and willing to take extra time to listen to my requests. Very happy with the service work and warranty work - done on time as promised - great job. willing to take extra time to listen to my requests. Very happy with the service work and warranty work - done on time as promised - great job. More
by colin.birtles
Employees Worked With
Brian Kim
August 26, 2023
The service department and my service advisor were very helpful an efficient. I’m very pleased with my experience and would recommend them anytime. helpful an efficient. I’m very pleased with my experience and would recommend them anytime. More
by MRobinson.aud
Employees Worked With
Kellen
August 22, 2023
As a Director of Customer Care I don't generally find myself this side of a complex issue. I needed a hard to find control unit. The part was no where to be found with no eta. MBA rallied to locate the p myself this side of a complex issue. I needed a hard to find control unit. The part was no where to be found with no eta. MBA rallied to locate the part and maintained consistent communication regarding status, challenges and next steps. They graciously extended a loaner. I deeply appreciate the care with which I was treated during this experience. Huge thanks to Kellin and Mike in service who took great care of me and connected the dots across the business. More
by matothek
Employees Worked With
Mike
August 11, 2023
Greeted promptly, video on recommendations was thorough, service writer was friendly knowledgeable and responsive. Time needed for service was reasonable.Parts arrived on time, and were installed quickly. R service writer was friendly knowledgeable and responsive. Time needed for service was reasonable.Parts arrived on time, and were installed quickly. Reasonable pricing. Facility is modern and clean. I’ve been servicing cars here for 22 years. Would highly recommend.Thank you! More
by Shellylazoff
Employees Worked With
Lauren Soto
