Mercedes-Benz of Anaheim

The service department went above & beyond with two service issues. One I had a appt for and the other they accommodated me and got it done without having to make another appt. Mike & David were super service issues. One I had a appt for and the other they accommodated me and got it done without having to make another appt. Mike & David were super helpful, excellent customer service! More

I’ve been to this dealer a few times & each time I have an amazing experience. Everyone there is so courteous & friendly! an amazing experience. Everyone there is so courteous & friendly! More

Had concerns regarding the seat ventilation on cooling so took the car in for diagnostic testing. Received video of technician checking vehicle, the seat system was fine but he noticed that my front 2 tires took the car in for diagnostic testing. Received video of technician checking vehicle, the seat system was fine but he noticed that my front 2 tires were in need of alignment. Service rep Cybelle sent me an email with quotes for both replacement tires plus alignment and also quote for alignment only. We decided to do the alignment $659 for all 4 tires, costly but worth saving the tires that were still with ample tread. More

I was disappointed for the first time. They replaced a tire due to a nail. It was covered against road hazard. I was told it should take an hour and a half; it ended up taking about thr They replaced a tire due to a nail. It was covered against road hazard. I was told it should take an hour and a half; it ended up taking about three hours! They folks are all very courteous and the work is excellent. Disappointing this took much longer than what was quoted. More

Kellin Carter is a great service advisor! He always makes sure that all available discounts are applied. He always makes sure that all available discounts are applied. More

Excellent, everyone is very super nice. I like this dealer. It’s very nice and fast service. Thank you and see you again. I like this dealer. It’s very nice and fast service. Thank you and see you again. More

The only thing I was not happy was they always left stuff in the car after they cleaned the car. This time they left a piece of plastic (trash) on the floor. They should have checked the car before they gave in the car after they cleaned the car. This time they left a piece of plastic (trash) on the floor. They should have checked the car before they gave it back to me. More

Buying a vehicle here was a good experience, and I am happy with my purchase. The only reason I didn't give the dealer 5 stars is that they didn't disclose to me that there was some damage to the front b happy with my purchase. The only reason I didn't give the dealer 5 stars is that they didn't disclose to me that there was some damage to the front bumper that they had tried to cover up. I guess I should have had my guard up like most car dealer experiences. The salesperson reassured me that it was not a big deal, but I figured it out when I took the car in to have some recalls addressed. There were some severe cracks on the plastic under hood, and they had tried spray painting over the rub marks on the lower part of the bumper assembly. It should have been a red flag when she told me the car had just gotten back from the body shop for detailing. More

I went in for a service and was assisted by Sader. He was amazing at making it an easy process and explained everything! He even helped with a recall that I wasn’t aware of. I will definitely keep tak He was amazing at making it an easy process and explained everything! He even helped with a recall that I wasn’t aware of. I will definitely keep taking my car to the Anaheim dealership because of him! More

Professional, clean and attentive. I had an amazing experience and highly recommended this Mercedes dealership! I had an amazing experience and highly recommended this Mercedes dealership! More