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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,165 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,165 reviews

February 10, 2024

Wonderful customer service! Everyone is very friendly and helpful. The moment you drive up, you are greeted with sincere respect and attention. More

by Sunshine 57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim
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Feb 13, 2024 -

Mercedes-Benz of Anaheim responded

Thank you so much for your kind words! We are delighted to hear that you had a wonderful experience with our customer service team. Providing friendly and helpful service is a top priority for us, and we are thrilled that we could meet your expectations. We appreciate your business and look forward to serving you again in the future! Safe travels!

February 08, 2024

The team was amazing and friendly. Had a great experience! Everyone was knowledgeable and helpful! More

by Araizaarana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

February 05, 2024

Very professional and polite service from everyone from when I first drove in until I got the car back More

by Bart smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for taking the time to share your positive experience with our dealership. We're delighted to hear that you received professional and polite service from our team. We appreciate your business and look forward to serving you again in the future!

February 05, 2024

The service rep was great but the time it took to repair the car was excessive. It took almost 5 days for a tech to see my car. More

by Mohammadh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mr Soto
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Feb 09, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for providing feedback about your recent service experience. We apologize for any inconvenience caused by the extended repair time. We understand the importance of efficient service, and we appreciate your patience. Your feedback helps us improve our service and better meet your expectations in the future. Thank you for choosing our dealership, and we look forward to serving you more promptly on your next visit.

February 04, 2024

Staff always friendly and try to do their best to serve. Thanks MCBZ of Anaheim More

by diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin
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Feb 08, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

February 03, 2024

Service dept and Brian were top notch. Thank you for taking care of my daughter’s car. Great communication. They did a great job. More

by Andrew Cromwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hyun Brian Kim
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Feb 08, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to hear that our service department, especially Brian, provided top-notch service and took care of your daughter's car. Great communication is key, and we're glad to know that we met your expectations. Thank you for choosing our dealership, and we appreciate your positive review!

February 02, 2024

Excellent Customer Service! Service department is ABSOLUTELY #1 with their service videos! Thank you for everything Lauren Soto ! Thank you so so much ! More

by Sandy1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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Feb 06, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that you received excellent customer service and that the service department, especially Lauren, provided outstanding service with their videos. Thank you for choosing us, and we appreciate your positive review!

February 02, 2024

Great service and professional. It was Great car shopping experience. I’ll definitely refer my friends and family to Mercedes-Benz of Anaheim. More

by Maoshan79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samia Kashani and Susan Beck
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Feb 03, 2024 -

Mercedes-Benz of Anaheim responded

Fantastic to hear that you had a great car shopping experience at Mercedes-Benz of Anaheim! We appreciate your positive feedback about the great service and professionalism. Thank you for considering us and for the referrals to your friends and family. We look forward to serving you and your referrals in the future!

February 02, 2024

Overall very good experience. We have worked with Darcy Borges in the past and he made the process easy. He is friendly, knowledgeable and professional. We also appreciated Ben i More

by ghendren5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in finance office.
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Feb 08, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to hear that you had a very good experience, and we appreciate your positive feedback about working with Darcy and Ben in the finance office. It's great to know that they contributed to making the process easy and provided friendly, knowledgeable, and professional service. Thank you for choosing our dealership, and we look forward to serving you again in the future!

January 31, 2024

This was our first experience MB of Anaheim, as we typically go to Fletcher jones in Newport Beach. It was a great and seamless experience. The staff is friendly, knowledgeable and very relaxed. We di More

by Sarahwilson322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McDonald
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Feb 02, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to hear that your first experience at Mercedes-Benz of Anaheim was great and seamless! It's fantastic that the staff was friendly, and knowledgeable, and created a relaxed atmosphere, ensuring you didn't feel pressured at all. We appreciate your positive feedback and hope to continue providing excellent service for all your automotive needs. Thank you for choosing Mercedes-Benz of Anaheim!

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