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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,165 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,165 reviews

February 23, 2024

Better than expected. Customer service was excellent. Accurate diagnosis. Fair pricing. They didn’t push me to authorize repairs. More

by Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
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Feb 25, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that your experience was better than expected! It's great that you found the customer service excellent, received an accurate diagnosis, and appreciated fair pricing. We also appreciate that they didn't pressure you to authorize repairs. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 23, 2024

Samia and the team were the absolute best! Easily the smoothest and stress free car purchase I’ve ever had! I called in to inquire about certified 2021 Mercedes C 300, and Samia pretty much to More

by Steven A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samia Kashani
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Feb 27, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for taking the time to share your fantastic car-buying experience with Samia and the team at Mercedes-Benz of Anaheim! We're thrilled to hear that your purchase was smooth, and stress-free and that Samia provided excellent service. It's wonderful to know that the financing process and delivery were handled with professionalism and efficiency. Congratulations on your certified 2021 Mercedes C 300, and we appreciate your positive review! Safe and enjoyable travels in your new vehicle!

February 22, 2024

Not much to say about dealership that I can write But serviicing department is excellent More

by mkish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto Servicing
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Feb 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I apologize for not exceeding your expectations. I would like an opportunity to fix this and to earn your business, please contact me at ehwang@mbofanaheim.com. I look forward to speaking with you. Edward Hwang, General Manager

February 17, 2024

Excellent customer service once we were there. Normally I receive text messages regarding the service and also the video of the inspection but this time I received a phone call All good More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Anaheim responded

Thank you Javier for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 17, 2024

Probably won the best experiences i've ever had at a dealership Service department treated me like I was family More

by Mitchelldirnbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that your experience with our service department was one of the best you've ever had at a dealership. Treating you like family is a wonderful compliment, and we appreciate your positive feedback. Thank you for choosing us, and we're here for all your automotive needs! Safe travels!

February 17, 2024

James Sales was fantastic to work with. He made the car buying process quite simple. More

by T2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that James made your car buying process quite simple and was fantastic to work with. Thank you for choosing us, and we hope you enjoy your new car! Safe travels!

February 16, 2024

Good job Leading by Michael service mgr and my service consultant Brian Kim Thank you Mercedes Benz team serving my 8 Mercedes Benz. More

by Medhat Bechay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 13, 2024

I was dealing with Lauren, she was very nice and professional, considerate, very well mannered. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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Feb 16, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words Victoria! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 13, 2024

I was very pleased with the service I received while having my GLK350 repaired. Brian Kim was my representative. He did an excellent job of keeping me informed during the process, and all of the work wa More

by Kath7970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
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Feb 16, 2024 -

Mercedes-Benz of Anaheim responded

Thank you Kath for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 10, 2024

Excelent and efficient service service advisors knowledgeable and friendly. Location with plenty of useful and easy to use amenities More

by drlimon01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2024 -

Mercedes-Benz of Anaheim responded

We're pleased to hear that you received excellent and efficient service from knowledgeable and friendly service advisors. It's also great to know that the location provides plenty of useful and easy-to-use amenities. We appreciate your business and look forward to serving you again in the future!

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