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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,124 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,124 reviews

January 30, 2024

Excellent customer service, very pleased with Steve who assisted me in the lease of my new car. Finance also did a great job smooth and easy transaction. More

by grisellpz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve McDonald
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Feb 01, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

Went through vehicle inspection and performed expected service in just two hours....just as they said they would More

by joetack58
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delfino Soto
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Jan 26, 2024 -

Mercedes-Benz of Anaheim responded

We're pleased to hear that your vehicle inspection and expected service were efficiently completed within the promised timeframe of two hours. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing our service!

January 23, 2024

Quality of the car is a 5 star as well as the service , technicians , customer service . More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger , in service
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Jan 25, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words Nate! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

I found service advisor very courteous and the service was done as expected. But one thing I will never know how the work was done because there was no video . More

by Masoud925
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Horgan
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Jan 26, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback. We're glad to hear that the service advisor was courteous and the service met your expectations. We value your input and aim to enhance your experience in the future. Safe travels!

January 19, 2024

Thanks to Mr. Kim for getting my car serviced quickly with great customer service. Above and beyond expectations. Regards Hieu More

by Hieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
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Jan 25, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 17, 2024

My experience was the best they went above and beyond to take care of my car! More

by Popal.mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rancigio
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Jan 18, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 17, 2024

Ms. Samia of Mercedes Benz Anaheim was very enthusiastic, and she knew to offer everything what we needed and did a marvelous transaction which pleased us . Her approach and her positiveness made us purcha More

by anya.nanayakkara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samia
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Jan 21, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your positive experience with Ms. Samia at Mercedes-Benz of Anaheim. It's wonderful that her enthusiasm, knowledge, and positive approach made your transaction for the EQB350 a marvelous and satisfying experience. We appreciate your feedback. Congratulations on your purchase, and thank you for choosing Mercedes-Benz of Anaheim.

January 17, 2024

John Horgan was awesome very polite, professional, and on task. Took care of my sprinter van and had great communication.5/5 stars definitely recommend Anaheim Mercedes-Benz.👍👍 More

by Chris.7666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, John Horgan 5 stars
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Jan 21, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your positive experience with John at Mercedes-Benz of Anaheim. It's fantastic that he provided excellent service by being polite, professional, and efficient in taking care of your Sprinter van. We appreciate your recommendation and the 5/5 stars. Thank you for choosing Mercedes-Benz of Anaheim!

January 17, 2024

Excellent and knowledgeable sales representatives. Samia was outstanding in helping us get our new MB. She even delivered the car in person. More

by Hana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samia Kashani
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Jan 23, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that you had an excellent experience with knowledgeable sales representatives, especially highlighting Samia's outstanding assistance in helping you get your new Mercedes-Benz. Going the extra mile to personally deliver the car adds a special touch to the service. We're here to assist you, and thank you for choosing our dealership for your automotive needs!

January 16, 2024

Best service and we'll know knowledge what customer want to solving. Thanks again for the all service. More

by reflexrichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobbi Choi
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Jan 19, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you received the best service with a well-known knowledge of customer needs to provide effective solutions. Thank you for expressing your appreciation for the service you received. Safe travels and enjoy your well-serviced vehicle!

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