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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,390 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,390 reviews

December 26, 2024

Always have great experience when I bring my car for service maintenance. Chris, my service advisor is very attentive, making sure he check every details that needs to be fixed on my car. Also, I’m imp More

by Grace
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
CHRIS, my service advisor
Dec 27, 2024 -

Mercedes-Benz of Anaheim responded

Hello Grace, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We are always more than happy to assist you if anything else comes up. Take care!

December 25, 2024

Lauren is a rock star, she’s always super friendly and helpful with great communication!! More

by bigggmaccc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
Dec 26, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

As soon as I pulled, I was provided with excellent service. They truly have an amazing team. More

by mtz2mtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yongjun (Fiona) and Manuel technician
Dec 25, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 23, 2024

Efficient reception area with immediate attention checking in the vehicle. Service reps are knowledgeable and courteous focused on customer experience 👍👍 More

by pawanmahendro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Dec 25, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 23, 2024

very nice people working at dealership and was able to negotiate my new lease for the price i wanted More

by shamimealikhani11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samia, Jeff Lu, Edward Hwang
Dec 25, 2024 -

Mercedes-Benz of Anaheim responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 22, 2024

I had a great experience with Fiona, my service advisor and as well as everyone I came into contact with. More

by Angelinewu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona
Dec 24, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Fiona and the team here at Mercedes-Benz of Anaheim! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

From the initial contact and subsequent follow up, the personnel at the dealership was very responsive and could explain/answer any concerns that I had. The incentives offered were better than the other d More

by Elvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica who works with Mr. Ambakad, Vijay Ambakad
Dec 22, 2024 -

Mercedes-Benz of Anaheim responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Friendly, prompt service at MB of Anaheim. Fixed my issue quickly. Lightyears better than Tesla. More

by cmacclelland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto and Johnny.
Dec 23, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 20, 2024

Our last 2 service appointments have not gone well. Most likely will find another dealer for maintenance. No followup. Have placed 3 call today to get status and pickup car after being told we could pi More

by Klgduggan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Erickson
Dec 24, 2024 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experiences. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim ehwang@mbofanaheim.com

December 20, 2024

I have purchased 4 vehicles from this dealership and have always had great customer service both, in buying and servicing my cars. More

by PZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cybelle Cortez, Edward Hwang
Dec 22, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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