
Mercedes-Benz of Anaheim
Anaheim, CA
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Always have great experience when I bring my car for service maintenance. Chris, my service advisor is very attentive, making sure he check every details that needs to be fixed on my car. Also, I’m imp service maintenance. Chris, my service advisor is very attentive, making sure he check every details that needs to be fixed on my car. Also, I’m impressed by the quality of the work done on the cosmetic repair of my tires at this dealership. The scratches are gone and my tires look brand new again! Overall, I’m very satisfied”. More
Efficient reception area with immediate attention checking in the vehicle. Service reps are knowledgeable and courteous focused on customer experience 👍👍 checking in the vehicle. Service reps are knowledgeable and courteous focused on customer experience 👍👍 More
From the initial contact and subsequent follow up, the personnel at the dealership was very responsive and could explain/answer any concerns that I had. The incentives offered were better than the other d personnel at the dealership was very responsive and could explain/answer any concerns that I had. The incentives offered were better than the other dealerships that contacted me. I am happy with my vehicle and the new features that it has which makes me a very satisfied customer. More
Our last 2 service appointments have not gone well. Most likely will find another dealer for maintenance. No followup. Have placed 3 call today to get status and pickup car after being told we could pi Most likely will find another dealer for maintenance. No followup. Have placed 3 call today to get status and pickup car after being told we could pickup yesterday. Getting to dealer once we were told it was ready and still waiting. Very frustrating. They still have not sent the video of maintenance performed. I don’t normally participate in the reviews but their service has been so bad lately. More