Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Anaheim
Anaheim, CA
1,559 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,559 reviews
December 17, 2025
While MB Anaheim has treated us well, my experience with Mercedes Benz in general has been disappointing as a Sprinter passenger van owner. Dealerships are required by MBUSA to treat Sprinter owners and the Mercedes Benz in general has been disappointing as a Sprinter passenger van owner. Dealerships are required by MBUSA to treat Sprinter owners and their families as second class buyers who do not receive the same Mercedes experience one would expect from a luxury vehicle dealership. They give no loaner vehicle or vehicle wash if you take it in for service or repair. They give the excuse that because the vans are “commercial” vehicles they don’t offer those benefits. So my family of seven is left to traveling places together in two vehicles or borrowing vehicles while we wait for our van to return, repaired. For us, that’s 45 days at the dealership over the last 5 years of ownership where we needed to scramble for transportation for our family. It’s not quite what you would expect from a luxury vehicle manufacturer or dealership after spending 75K on a van. We hope it changes. More
by Chad V
Employees Worked With
Johnny Kortlang
December 17, 2025
I purchased my car from this dealership and it was a smooth and perfect transaction. It’s my second car from the dealership. I wouldn’t buy from any place else. In addition to the sales division, the se smooth and perfect transaction. It’s my second car from the dealership. I wouldn’t buy from any place else. In addition to the sales division, the service department is far and away the Best service department I’ve ever dealt with. In particular, my advisor, Kellin is a very big part of the reason that I purchased my second vehicle from this dealership. More
by Elayner
Employees Worked With
Kellin Carter
December 14, 2025
I’ve had several issues since I bought my car. Mike and Babak have been so kind, efficient and accommodating. I really appreciate Babak’s help as he’s very professional and his follow up is impecc Mike and Babak have been so kind, efficient and accommodating. I really appreciate Babak’s help as he’s very professional and his follow up is impeccable More
by myeshapearl816
Employees Worked With
Babak , John Gray, Jane Dehdashti, Edward Hwang
December 12, 2025
The service consultant is excellent. He is trustworthy and does the best for customers. I has brought the car to him for every service and repairs. Trust is the most important for servi He is trustworthy and does the best for customers. I has brought the car to him for every service and repairs. Trust is the most important for service. More
by Lamonths
Employees Worked With
David Ranciglio
December 11, 2025
The service agent Lauren did a wonderful job and explaining the work that needed to be done along with the cost factor she was very pleasant. Nice to work with. explaining the work that needed to be done along with the cost factor she was very pleasant. Nice to work with. More
by Holly
Employees Worked With
Lauren Soto
