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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,194 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,194 reviews

December 14, 2024

The people there are so respectful and helpful. They won’t let you wait, They will take you right away and help you with anything you want. Thank you, Mercedes-Benz for this beautiful customer serv More

by Judy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Yongjun (Fiona)
Dec 16, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

Excellent service and super friendly…I waited for my car and they handled everything in a timely manner. More

by srosman32
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Dec 14, 2024 -

Mercedes-Benz of Anaheim responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2024

Very good service. Understood what was needed and tried to get me out of the dealer ship fast More

by tc3501
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chtis
Dec 15, 2024 -

Mercedes-Benz of Anaheim responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

They gave me great service when I brought my vehicle in to be serviced. They inspected and washed the vehicle free of charge. I was uncertain if I wanted to get my car serviced because the warranty wouldn' More

by davidcunderwood
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Edward Hwang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Anaheim. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Anaheim

December 10, 2024

Handled my service on my Mercedes SL 500 quickly and very professionally . Service advisor and the technician answered all my concerns More

by Tony A.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Dec 13, 2024 -

Mercedes-Benz of Anaheim responded

Hello Tony, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

December 10, 2024

I’d like to say every time I’ve been here it’s been an amazing experience! I just want to thank everyone for professionalism and constant communication. Thank you to Lauren and Cybelle for your amazing cu More

by Kari.silva21
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren and Cybelle
Dec 13, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

Service tech, Bryan Kim, was very attentive and pleasant. He listened to my concerns and provided useful explanations and information. Waiting time from the time my vehicle was taken in and I left was very More

by Lala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kim
Dec 12, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Anaheim. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 08, 2024

The experience was great . Delfino wad so helpful , polite and experienced , he inspected my car carefully and took care of everything.Thanks More

by Fari
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
Dec 12, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Delfino here at Mercedes-Benz of Anaheim! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 05, 2024

The service department is thorough and timely about getting the work done. The service manager is very communicative. More

by debbiewarn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hyun (Brian)
Dec 06, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 03, 2024

My problem is with the service department Very bad experience at all at this location!!! More

by dr.s.elgamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Hwang
1.0
This rating includes all reviews, with more weight given to recent reviews.