Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,231 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
Contact Dealership
View Awards

5395 East La Palma Avenue

Anaheim, CA

92807

Directions

By Type

Showing 1,231 reviews

January 15, 2025

This is our 8th Mercedes. We only go to Anaheim Mercedes to get our cars. Fletcher jones and Laguna Niguel are much closer to us but none of them have the quality of service More

by Abdi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samia
Report | Print
Jan 18, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Anaheim! We're looking forward to your next visit with us!

January 14, 2025

The dealership is very clean and the set up lounge is nicely equipped with furnitures and refreshment coffee machines. The staff is very polite and efficient. Service is great especially Lauren Soto who More

by michael_shum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Report | Print
Jan 16, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy Lauren Soto could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2025

Excellent service. Delfino explained all very well and provided me a very good service . Thank you More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
Report | Print
Jan 14, 2025 -

Mercedes-Benz of Anaheim responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you!

January 11, 2025

Mike and his team are awesome! This is how service is supposed to be done! More

by Ricky Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lortlang
Report | Print
Jan 12, 2025 -

Mercedes-Benz of Anaheim responded

Hi Ricky, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

The service and maintenace department lacks a high level of accountability for delivering quaity to customers (me) in particular. More

by jetmaker1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim 714-777-7504 direct ehwang@mbofanaheim.com

January 10, 2025

Everyone at this dealership was very professional very helpful and very accommodating thank you for making the purchase of this automobile easy and I will certainly give consideration again to your dealer More

by ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Mercedes-Benz of Anaheim responded

Hi Ben, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Reasonable price and great service. I recommend this dealer when you consider to buy Mercedes Benz. More

by Jeong Chae
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vijay
Report | Print
Jan 10, 2025 -

Mercedes-Benz of Anaheim responded

Hi Jeong, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

With the front dest at the service department. Pushing us for unnecessary service and long waith time. I am not sure i should trust the front desk recommendations. I had much much better experie More

by Bahramhatefi
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane Dehdashti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim 714-777-7504 direct ehwang@mbofanaheim.com

January 07, 2025

Great service was received by Cybelle to get my vehicle turned around as quick as possible. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cybelle
Report | Print
Jan 10, 2025 -

Mercedes-Benz of Anaheim responded

Hi Mark, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

I’ve always had great service at this dealership over the years. I like having Mercedes trained and employed technicians and mechanics working on my car. Since I have an older car, having this peace of mind, More

by lewlee714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren - service
Report | Print
Jan 10, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1
2
3
...
124