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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,165 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,165 reviews

April 23, 2024

This is my third vehicle from Mercedes-Benz of Anaheim and as always the Service Group is impeccable! More

by mkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sullivan
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Apr 25, 2024 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that you've had such a positive experience with Mercedes-Benz of Anaheim, especially with our impeccable Service Group. It sounds like we've consistently met your expectations over the years. Thank you for choosing us!

April 20, 2024

Lauren has been excellent to work with. I will continue bring our Springer back to Anaheim Mercedes Benz. More

by Jim LaFontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sullivan
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Apr 23, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Lauren provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 20, 2024

Friendly service and Mr Soto took the time to explain what the issues were with my car. The complimentary loaner car was a fantastic service to have too! More

by Allyson Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delfino Soto- 5stars
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Apr 23, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Mr. Soto provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 18, 2024

Handled my service very efficiently. It was going to take longer than they originally quoted so they arranged for Lyft transportation for me. More

by Diane Hackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delphino
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Apr 19, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

First rate dealer. Very professional sales staff. They had the car ready on time to inspect and take for a test drive. I returned two days later for a second look and d More

by scottcouchman
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear about your positive experience at Mercedes-Benz of Anaheim! We're thrilled that our sales staff was professional and that you found them knowledgeable and courteous. Providing thorough information about our cars and their features is a priority for us, so we're glad that our sales reps went above and beyond to inform you. We appreciate your kind words and look forward to welcoming you back when you're ready for another Mercedes. Enjoy your new vehicle!

April 15, 2024

Easy experience to get recalls taken care of. Very communicative on the process and done in a timely manner More

by Albemoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kortlang
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

I found service to be excellent and everyone I encountered was very pleasant. The young man at the front door kept coming back to assure me that they hadn’t forgotten about me and offered me water More

by susanmargaret1susan Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Perfect! Efficient, clear and high quality service. David was gracious, knowledgeable and very easy to do business with. He was approachable and kind. Jason a More

by Anna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Vu, Jason and Matthew
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to hear about your positive experience with our team! Providing efficient, clear, and high-quality service is our goal, and we're glad that David, Jason, and Matthew all contributed to making your experience exceptional. It's fantastic that David was gracious, knowledgeable, and approachable, while Jason and Matthew made the closing process great by being helpful and clear with their answers. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.

April 13, 2024

Good service department. I have used them for several years. Very friendly and efficient service. More

by LizS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Very helpful, knowledgeable and friendly service advisor. Got the job done as promised in time. More

by drtomlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Apr 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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