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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,165 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,165 reviews

April 30, 2024

Absolutely impressed with the service at Mercedes Benz of Anaheim! I recently brought my car in for a ripped tire change, and I couldn't be happier with how quickly they got the job done. From the moment I a More

by DrVahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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May 03, 2024 -

Mercedes-Benz of Anaheim responded

That's fantastic to hear! We're thrilled that you had such an impressive service experience at Mercedes-Benz of Anaheim. It's great to know that the staff was courteous, and efficient and ensured your needs were promptly taken care of. We appreciate your recommendation of Lauren and are glad that she provided knowledgeable service. Thank you for your kind words and for choosing us for your car service needs!

April 29, 2024

Super fast service and good price. Only complaint was that I had to wait awhile to get checked in even though I made an appointment. But still 5/5. More

by ABOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
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May 02, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear that you had a positive experience with our service and pricing! We apologize for any inconvenience regarding the wait during check-in despite your appointment. We'll work on improving our efficiency to ensure a smoother experience for you in the future. Thank you for your feedback, and we look forward to serving you again!

April 27, 2024

The stuff very nice and the parts service department did High Quality works, I’m so happy done my engine and tires with them. Thank you guys! More

by Mackie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin Carte, Bryan Kim, Ian Wu
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Apr 30, 2024 -

Mercedes-Benz of Anaheim responded

That's wonderful to hear! We're glad that the staff was nice and that the parts service department provided high-quality work on your engine and tires. We're here to ensure your satisfaction and make your experience with us exceptional every time!

April 26, 2024

I have experience great service and the rep provide very professional support and explanation.thanks More

by Tsai18267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

We’ve been going to Anaheim Hills Mercedes Benz for 10 years. Highly recommend them More

by ellenandron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

That's a long-standing relationship! We are thrilled Mercedes-Benz of Anaheim Hills has consistently provided you with great service over the years. Thank you for your loyalty and for choosing us!

April 25, 2024

Great service, great advisor, thank you. Everything done in a timely manner, and very helpful. More

by momodunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Came in for service on my GLE and was greeted by Kellin. He was very professional yet personable and walked me through the entire check-in process. He also made sure to explain the report from the mechani More

by Weijudesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
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Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear that Kellin provided you with such top-notch customer service during your visit for GLE service! Professionalism and thoroughness can make a difference in the service experience. We'll be here for you whenever you're ready for your next Mercedes or service appointment. Thank you for sharing your positive feedback!

April 25, 2024

My wife and I were treated very respectfully and the salesman listened to our needs in a new vehicle More

by marcus.falz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled to have delivered a respectful sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 24, 2024

"Exceptional experience at Mercedes-Benz of Anaheim. The sales person Ian went above and beyond, providing attentive care and making the entire process hassle free. The deal they offer was excellent, More

by Jflyin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Wu
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Apr 25, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear about your exceptional experience at Mercedes-Benz of Anaheim! Ian's attentive care and the hassle-free process made a significant impact, and it's great that you found our deal excellent and our service top-notch. Thank you for the recommendation!

April 24, 2024

I think this was my 7th car I’ve purchased at this dealership. Dealing with Darcy Borges has always been a great experience. I love my new Mercedes, and I love this dealership! More

by Kmutch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear about your long-standing relationship with our dealership and Darcy! We're thrilled that you love your new Mercedes and that your experiences with us have consistently been positive. We appreciate your loyalty and look forward to continuing to provide you with excellent service for many more car purchases to come!

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