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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,124 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,124 reviews

March 20, 2024

He is the best car salesman I have ever seen。I will buy my next car from him again. More

by akrh5522
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear you've had an exceptional experience with Edward! Congratulations on your new vehicle!

March 19, 2024

John was very helpful from the moment we met him. He was friendly as well as extremely informative and helpful. Our experience with filling out the final paperwork and contracts were very positive as More

by 1Luckywife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear that John provided you with such a positive experience! We're glad he was helpful, friendly, and informative throughout your interaction, and that the final paperwork process went smoothly. Enjoy your new vehicle!

March 19, 2024

Service was very good & prompt. My service advisor, Roger Bartling is extremely pleasant & knowledgeable to work with. He kept me informed about the progress of my vehicle. More

by shalumahboobani14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
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Mar 22, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to hear about your positive experience with Roger as your service advisor! Providing excellent service and keeping customers informed about their vehicle's progress are top priorities for us. We're glad Roger could assist you effectively and make your experience a pleasure. We appreciate your business and look forward to serving you again in the future!

March 16, 2024

Chris helped me a lot with my car and help me to login Mercedes me connect, really appreciated, thanks More

by YtnungYtnung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Services
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Mar 20, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 12, 2024

Did all the process through text before I even showed up. They didn’t hesitate to give me a t sheet and not try to add all the nonsense. Even the finance manager was so chill. Thanks Jeff and all his team to More

by Eramfan1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that your car-buying experience with us was smooth and hassle-free! At our dealership, we prioritize transparency and efficiency, and we're glad that Jeff and our team made the process easy for you. Thank you for choosing us, and we look forward to assisting you in the future.

March 09, 2024

Brian Kim is an exceptional service advisor who will go above and beyond to make your experience one of a kind. Highly recommend that one request Brian's services if ever visiting Mercedes-Benz of anahiem More

by Hector961
Recommend Dealer
Yes
Employees Worked With
Brian kim
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Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for sharing your positive experience with Brian at Mercedes-Benz of Anaheim! It's fantastic to hear that he provided exceptional service and went above and beyond to make your experience one of a kind. Customer service excellence is a priority, and it's clear that Brian embodies that commitment. Safe and enjoyable travels in your Mercedes-Benz!

March 09, 2024

Very helpful Great customer service kept me in the loop at all time. Thank you. More

by Joul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 09, 2024

I’ve visited quite a few Mercedes-Benz dealerships in the past 7 years & this is the absolutely best one yet! Their service is unmatched. They keep you up to date. They’re welcoming & honest about everyt More

by Marbella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for sharing your outstanding experience at Mercedes-Benz of Anaheim! It's wonderful to hear that you found our service to be unmatched and that the team, including your service agent David and his manager, made your visit welcoming and honest. Congratulations on your positive experience, and we appreciate your loyalty! Safe travels in your Mercedes-Benz!

March 08, 2024

The team at Mercedes Benz of Anaheim were AMAZING! Best car buying experience I have ever had! More

by Courtney & Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Lazoff
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Mar 12, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that the team at Mercedes-Benz of Anaheim provided an amazing car-buying experience for you! Safe travels in your new car, and thank you for sharing your positive experience!

March 08, 2024

This dealership is fantastic. I took my car in for a repair service. It was easy to schedule and the work was completed quickly and efficiently. My service advisor Brian Kim kept More

by Romichel52
Recommend Dealer
Yes
Employees Worked With
Brian Kim - Service Advisor
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Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your fantastic experience at the dealership, from the easy scheduling to the efficient completion of the repair service. It's great that Brian provided excellent service, keeping you updated and providing a video inspection report. We appreciate your positive comments and look forward to serving you in the future!

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