Back

Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,261 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
Contact Dealership

5395 East La Palma Avenue

Anaheim, CA

92807

Directions

By Type

Showing 1,261 reviews

October 17, 2024

A painless experience buying a new car. This is the second car I have bought here, both on line with John Gray. Straight forward with no games or pressure. He was even able to accommodate m More

by Vance L.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lu
Oct 19, 2024 -

Mercedes-Benz of Anaheim responded

Hi Vance, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. Thanks for the recommendation, and have an amazing day!

October 16, 2024

Dealership was extremely helpful and made the process very easy. Felt super welcoming, was even there later than their closing time and didn't feel at all like they were trying to rush me out so they cou More

by elig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
(I'm not sure if he's listed because I don't remember his name or see a picture but he was a buff Russian guy, definitely 5 stars), Vijay Ambakad, James Sales
Oct 19, 2024 -

Mercedes-Benz of Anaheim responded

Hello Elig, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

Mercedes-Benz of Anaheim always treats me withgrear service & advise. I would highly recomend them. More

by Teallen03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin Carter
Oct 19, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

October 14, 2024

Fast appointment scheduling, service was performed much faster than expected, very good experience. Definitely recommended. More

by Shujun Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter, Darcy Borges
Oct 18, 2024 -

Mercedes-Benz of Anaheim responded

Hi Shujun, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

Best Service Being greeted by most friendly staff and Most Excellent Christ our Service supervisor today taking kindest times taking down my concerns and following through everything Have so much confi More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service specialists who perform on my car and gentleman who greets us
Oct 18, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 12, 2024

Fiona is a professional lady, job was fast and well done. People here are nice too More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona
Oct 15, 2024 -

Mercedes-Benz of Anaheim responded

Hi James, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 09, 2024

My service advisor, Johnny was outstanding! The reason I did not give this a five star review is because of the wait time when I pulled up and was told that half the staff was out to lunch so i More

by tiffthomas8433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 13, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Great service, great staff, and many years of reliability. I have been a client for many years. More

by Farhad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto, David Ranciglio
Oct 12, 2024 -

Mercedes-Benz of Anaheim responded

Hello Farhad, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2024

Car was ready in 2 hours like promised Car was washed A service completed Coupon was honored More

by malekjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Oct 12, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Supposedly this was a big inspection and they replaced a battery and back windshield wiper!!! No one refilled the windshield wiper fluid!! Some inspection!! Now I have to wonder what else they missed. Bo More

by Irishset8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service John
Oct 13, 2024 -

Mercedes-Benz of Anaheim responded

rishset8, Thank you for your review. I am sorry for the delay in my response, and any inconvenience it may have caused you. However, I hope that one of our representatives has already reached out to you before this. We highly value your feedback and will take measures to avoid similar issues in the future. If you require any further assistance, please do not hesitate to contact me using the information provided. Thank you for bringing this matter to our attention. Eddie Hwang General Manager ehwang@mbofanaheim.com

...
14
...