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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,163 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,164 reviews

June 10, 2024

Helpful service as always. Informative and honest review of the service inspection, I never feel like I don't know what I am getting for my service. More

by Tastywalnut07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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Jun 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2024

Mercedes staff is extremely professional and courteous, sales and service departments alike. I will definitely recommend to friends and family. More

by Chau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Martinez
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Jun 11, 2024 -

Mercedes-Benz of Anaheim responded

Hi Chau, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

June 09, 2024

Wonderful staff. Advisor was excellent and professional. I definitely recommend. They could use some more amenities for waiting area. More

by loganabarca.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

My car had engine light on, I took it to the dealer ship and they took care of it faster than I expected and also had Mercedes Benz cover some of the cost which I didn’t know that was covered. Best service More

by michael Sarabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, David and Mike at service department
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Jun 10, 2024 -

Mercedes-Benz of Anaheim responded

Hello Michael, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

Excellent repair and customer service! Everything was done as promised! I would never go anywhere else’ More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyun Kim
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Jun 09, 2024 -

Mercedes-Benz of Anaheim responded

Hello Hanna, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

Great dealership I don't use the one that is closer to me because everyone at this location is so great and helpful. More

by FC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and David
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Jun 07, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2024

The service is very good and the car is easy to pick up. I will definitely come again next time I buy a car. More

by jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sullivan
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Jun 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi Jason, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

John Horgan was my service advisor. He went above and beyond to assist me in getting my car fixed. Definitely recommend him to anyone. More

by Kobkul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Report | Print
Jun 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Thanks again for the recommendation, and have an amazing day!

May 30, 2024

Took the car in to service. They found 3 items that needs attention. I had them service all three items and it wasn’t resolved. Had to take the car in 3 separate times. The More

by Mr chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
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May 31, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 30, 2024

The staff at the dealership was very friendly as soon as you walk in they were super nice and kind.The sales man, whom took the time to show me around the variety of cars was super patient with me and above More

by Maria Estrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Martinez
Report | Print
May 30, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words, Maria! We're thrilled you had a great experience at Mercedes-Benz of Anaheim. David and Arthur are glad they could assist you and make the process smooth and enjoyable. We're happy you love your new purchase. Thank you for choosing us!

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