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Mercedes-Benz of Anaheim
Anaheim, CA
1,194 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer:
Complimentary Loan Car*
Complimentary Car Wash*
Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces
Children's Activity Center
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,194 reviews
December 21, 2024
From the initial contact and subsequent follow up, the personnel at the dealership was very responsive and could explain/answer any concerns that I had. The incentives offered were better than the other d personnel at the dealership was very responsive and could explain/answer any concerns that I had. The incentives offered were better than the other dealerships that contacted me. I am happy with my vehicle and the new features that it has which makes me a very satisfied customer. More
by Elvia
December 20, 2024
I have purchased 4 vehicles from this dealership and have always had great customer service both, in buying and servicing my cars. always had great customer service both, in buying and servicing my cars. More
by PZ
December 20, 2024
Our last 2 service appointments have not gone well. Most likely will find another dealer for maintenance. No followup. Have placed 3 call today to get status and pickup car after being told we could pi Most likely will find another dealer for maintenance. No followup. Have placed 3 call today to get status and pickup car after being told we could pickup yesterday. Getting to dealer once we were told it was ready and still waiting. Very frustrating. They still have not sent the video of maintenance performed. I don’t normally participate in the reviews but their service has been so bad lately. More
by Klgduggan
Employees Worked With
Christopher Erickson
December 20, 2024
Great services and available loan car options! Kellin Carter is fast, well communicate, professional working to help with my G63 and especially he help to save a lot money for me at company disco Kellin Carter is fast, well communicate, professional working to help with my G63 and especially he help to save a lot money for me at company discounts every time i have my car for maintenance services. Mercedes Benz of Anaheim is the best place for anyone who needs a service for your Mercedes one! More
by Audrey Vu
Employees Worked With
Kellin Carter
December 19, 2024
They aim to please and are very cordial. They want you get comfortable and offer you water. Their Service Advisors are very knowledgeable and helpful. Thank You for great Service! They want you get comfortable and offer you water. Their Service Advisors are very knowledgeable and helpful. Thank You for great Service! More
by 60dashers_tool
Employees Worked With
December 19, 2024
The staff is friendly and helpful. It was my very first visit for service for my SL. The service advisor (Lauren) listened to me for my vehicle needs and provided me with recommended It was my very first visit for service for my SL. The service advisor (Lauren) listened to me for my vehicle needs and provided me with recommended repair and service items necessary for my car. The work was done within a few days to my satisfaction and now I am a fan. More
by CyrusRealty3455
Employees Worked With
Lauren Soto
December 18, 2024
Brian Kim is awesome. Hes always pleasant to deal with and clearly explain each steps to ensure overall satisfaction. everytime!!! Hes always pleasant to deal with and clearly explain each steps to ensure overall satisfaction. everytime!!! More
by fadawayjayyy
Employees Worked With
Brian kim
December 15, 2024
I was very happy with the service to my vehicle. Delfino was very professional and personable. I always get great service at your dealership. Thanks!! Delfino was very professional and personable. I always get great service at your dealership. Thanks!! More
by wendy
Employees Worked With
