Mercedes Benz of Albuquerque

Very nice dealership. Service department is very busy, but Niles seems to have things running smoothly. All the service guys are nice and helpful. They try hard to please. Service department is very busy, but Niles seems to have things running smoothly. All the service guys are nice and helpful. They try hard to please. I appreciate that. More

Gus is very helpful and understands very well about the problem. Service was very good at Mercedes Benz of Albuquerque problem. Service was very good at Mercedes Benz of Albuquerque More

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Everyone was professional and helpful. We were helped quickly and finished quicker than we anticipated. We were helped quickly and finished quicker than we anticipated. More

Lionel ordered the part promptly, and notified when arrived. He scheduled quick appointment and the work was completed as promised arrived. He scheduled quick appointment and the work was completed as promised More

Great customer service by Lionel and the whole team. Thank you very much much appreciated. Thank you very much much appreciated. More

As usual I received excellent service. Fred answered a few questions I had about my 2014 allroad and helped secure the license plate for my 2024 all road. The SOS function was updated and Fred answered a few questions I had about my 2014 allroad and helped secure the license plate for my 2024 all road. The SOS function was updated and the mechanic provided a detailed account of what he did and explained it in a way I could understand. Of course the video is always helpful. More

All staff members I engaged were courteous, knowledgeable, and professional...so overall I had good experience. knowledgeable, and professional...so overall I had good experience. More

Service team here is great and stayed an extra minutes for me on NYE to look at my brand new Sprinter van I was driving from Dallas to NV. After a day of driving it was smoking and leaking. They got me for me on NYE to look at my brand new Sprinter van I was driving from Dallas to NV. After a day of driving it was smoking and leaking. They got me an appointment immediately for the 2nd and while i had to stay an unexpected day in Albuquerque, they diagnosed the issues on Jan 2nd quickly and i was on my way. More

The service center checked all 3 items that I was concerning and explained the results. I do not know whether issues were resolved or not (it will take time) but appreciate very kind checking and exp concerning and explained the results. I do not know whether issues were resolved or not (it will take time) but appreciate very kind checking and explanations. More