
Mercedes Benz of Albuquerque
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 3,462 reviews
Trevor and Justin made it a breeze to show up and leave with a new RS5. Justin really went out of his way to make sure I was extremely satisfied and I can't recommend a better sales rep to work with. with a new RS5. Justin really went out of his way to make sure I was extremely satisfied and I can't recommend a better sales rep to work with. More
This review applies to the Porsche dealer side of the house, where I bought a Black Cayenne S in Mid March 2025. Our salesman was Michael Gomez. Michael was absolutely and 100% professional, as well as house, where I bought a Black Cayenne S in Mid March 2025. Our salesman was Michael Gomez. Michael was absolutely and 100% professional, as well as kind, informative, and helpful. I have to confess that we shopped around at several dealerships of various brands before we shopped for a Porsche. The pushy behaviors and their use of uncomfortable sales tactics completely turned us off. So it was completely different at Albuquerque Porsche, Audi, and Benz dealership. Michael treated us respect and did some detailed research to make sure we found what we wanted to test drive. The sales process also went well. We were helped and checked out by John Trujillo. I was impressed when John enabled to drive off with our new Porsche the same day. Similarly our car expert Max Brutyn was very very helpful. We hanr bought a new car in over ten year and the Porsche controls and computer menus were new us. Max got us off to a great start and he remains helpful to this day. Thank you so much for a positive expereince at he dealership!!! More
Customer service was good. After it was relayed that it was washed as part of their complementary package, my vehicle was not washed. It was kept for two weeks for a minor repa After it was relayed that it was washed as part of their complementary package, my vehicle was not washed. It was kept for two weeks for a minor repair, and I was sent a video via text message of my vehicle that was not my vehicle during the service and inspection. More
The service department is top notch! They always go out of their way and take great care of our vehicle. Javier Montes is always great and keeps me up to date during the visit. You hav They always go out of their way and take great care of our vehicle. Javier Montes is always great and keeps me up to date during the visit. You have a great team there!! More