Mercedes Benz of Albuquerque

Excellent Service. My service manager was terrific knowledgeable, and got me in and out very quickly. My service manager was terrific knowledgeable, and got me in and out very quickly. More

These guys ROCK! Javier and the tech that worked on our van’s transmission after a third part showed things up. Perfect results now. Steve the shuttle guy is a hoot Javier and the tech that worked on our van’s transmission after a third part showed things up. Perfect results now. Steve the shuttle guy is a hoot and knows all the great places for food. A+ More

Service scheduling was timely and completed in as promised. Service staff was professional and courteous, as always, Vehicle was washed and cleaned. My wife appreciated the care taken of her car. promised. Service staff was professional and courteous, as always, Vehicle was washed and cleaned. My wife appreciated the care taken of her car. More

Great service of our Sprinter RV, the most reliable car we ever owned. We are sure the RV will run without issues until it's time for the next service. we ever owned. We are sure the RV will run without issues until it's time for the next service. More

Great customer service after it was a determined the manufacturer of our Sprinter camper van had drilled a hole through our gas tank manufacturer of our Sprinter camper van had drilled a hole through our gas tank More

Great work as always. This is the only place I take my car because they do such a great job. Lionel is the best service advisor. This is the only place I take my car because they do such a great job. Lionel is the best service advisor. More

Sales Rep Nathan Hudgeons was fantastic to deal with. He was patient and kind and very professional. He did an outstanding job. He was patient and kind and very professional. He did an outstanding job. More

It all started when I went to get my fluids topped off. They forgot to put the cap back on the radiator reservoir. I came back to the dealership and the service department was closed. But the team stepped They forgot to put the cap back on the radiator reservoir. I came back to the dealership and the service department was closed. But the team stepped up in a big way. They gave me a loaner and they handled my car with white gloves went through every detail. Did a full maintenance service found that my headers were leaking fixed that as well. Took about a month to get all the work done. Was very glad I had a loaner car. Only suggestion is for the computer system to have my extended warranty information in there. Had to dig through my paper work to show everything was covered. More

I am very satisfied with the Service Dept who have been servicing my vehicle since my purchase. I'm also very satisfied with the Service Advisors, Robert Nickson, Lionel Kindel and Adolfo "Javier" Montes w servicing my vehicle since my purchase. I'm also very satisfied with the Service Advisors, Robert Nickson, Lionel Kindel and Adolfo "Javier" Montes who have been very helpful and explain in detail the services needed on my vehicle. I will continue to bring my vehicle to Mercedes knowing that whatever issues or services needed will be done completly. They also have additional coverage with CarShield and the advisors contact them to any coverage applicable which saves me money. More

Service personnel were professional, courteous, and had a good sense of humor! Service was explained well and detailed on the bill. good sense of humor! Service was explained well and detailed on the bill. More