Mercedes Benz of Albuquerque

Excellent customer service team. All members are attentive, knowledgeable and provide well-informed service plan to maintain optimum performance of vehicle. All members are attentive, knowledgeable and provide well-informed service plan to maintain optimum performance of vehicle. More

Audi representatives are people who really care, you’re not just a number. Thank you Fred for your professionalism. not just a number. Thank you Fred for your professionalism. More

Easy process to schedule a service appointment and little repeated steps upon checking car in. Service techs very nice and efficient. Even though the assigned tech was busy another immediately attended to me repeated steps upon checking car in. Service techs very nice and efficient. Even though the assigned tech was busy another immediately attended to me on checkin. Easy checkout by text allows review of invoice and payment prior to arriving which was very quick and efficient to pick car up. Thank you! More

Tommy Sisneros put the finishing touch on a great experience with my wife’s car. Thanks experience with my wife’s car. Thanks More

Great experience! Javier always gets us in and out in a timely manner. Really appreciate all he does for us. Javier always gets us in and out in a timely manner. Really appreciate all he does for us. More

Audi service writer Fred is great to work with. Great Audi service department. Took great care of me. Great Audi service department. Took great care of me. More

Got us right in as we were traveling in our Winnebago View through NM and Brake Service Light came on. Great customer service. Friendly, caring and responsive to our needs. Javier was wonderful. I would View through NM and Brake Service Light came on. Great customer service. Friendly, caring and responsive to our needs. Javier was wonderful. I would highly recommend this dealership. More

Wonderful! Great, timely service! Reasonably priced! Lionel and Javier were gracious and understanding. I look forward to dealing with them again!, Great, timely service! Reasonably priced! Lionel and Javier were gracious and understanding. I look forward to dealing with them again!, More

Kayla Anderson is amazing. For the first time in more than 12 years of being a customer with Mercedes. I finally have a technician that is professional , kind and listens to wh For the first time in more than 12 years of being a customer with Mercedes. I finally have a technician that is professional , kind and listens to what I’m asking for and provides excellent guidance on what the best options are without trying to find ways to overcharge me. More

Easy drop off at the service center. Very nice folks! And love the video service explanation. Very nice folks! And love the video service explanation. More