
Mercedes Benz of Albuquerque
Albuquerque, NM
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I took my Audi in for service,I gave my extended warranty info, he stated it might be covered I was not informed about my vehicle i called several times. It took over a week, when I received my car it was s info, he stated it might be covered I was not informed about my vehicle i called several times. It took over a week, when I received my car it was so dirty in the inside When I received the video of the work performed my windows were down in my vehicle. Don’t plan on going back very disappointed More
We were not prepared to buy a car. The people that helped us were so patient and supportive. They made everything work well for us. They listened to us and helped us make the best d The people that helped us were so patient and supportive. They made everything work well for us. They listened to us and helped us make the best decision. More
Excellent experience from the time I arrived until my new Q5 was delivered. David Sierra asked all the right questions to understand my needs and anticipate my questions. When I received the vehicle, Brandon Q5 was delivered. David Sierra asked all the right questions to understand my needs and anticipate my questions. When I received the vehicle, Brandon made it easy to understand all of the bells and whistles, of which there are many new ones since I purchased my last Audi in 2013. All of the staff made me feel like I was a special customer. More
Javier, Sprinter Service Manager, went above and beyond in customer service. The service delay was not his fault but he made sure I was a satisfied client and will continue to return to this remarkable dea in customer service. The service delay was not his fault but he made sure I was a satisfied client and will continue to return to this remarkable dealership! Thank you so much, Javier and Greg. More
Freddy was excellent to deal with. Not happy that we couldn’t save the tire the nail was in a bad place. Oh well, I guess I have to learn not to drive where there are nails on the road Not happy that we couldn’t save the tire the nail was in a bad place. Oh well, I guess I have to learn not to drive where there are nails on the road. More