Mercedes Benz of Albuquerque

No regrets When I began looking for a new car earlier this year, I did not plan to purchase an Audi. However after being treated poorly at a German competitor d When I began looking for a new car earlier this year, I did not plan to purchase an Audi. However after being treated poorly at a German competitor down the road, I went to the Audi dealership. A week later I purchased my Audi SQ5. No complaints whatsoever about the sales process. Now, 6 months later, I had my first service appointment—the excellent service continues. Professional, prompt, effective, and friendly service. No regrets! More

Extremely superb Everyone was very welcoming. Great customer service that’s all I have to comment about. I should not be forced to comment more here! Thanks Everyone was very welcoming. Great customer service that’s all I have to comment about. I should not be forced to comment more here! Thanks More

Recall work The recall work was done expeditiously and our necessary interim travel arrangements were accommodated as well. The car was also washed and cleaned wh The recall work was done expeditiously and our necessary interim travel arrangements were accommodated as well. The car was also washed and cleaned which it needed. More

Great car - Great Service I love my 2017 Audi A4 and, just this week, I continue to receive compliments from strangers on how great it looks. I brought it in for its 30,000 mil I love my 2017 Audi A4 and, just this week, I continue to receive compliments from strangers on how great it looks. I brought it in for its 30,000 miles service and was pleased with the customer care and great service I received. I'm completely sold on Audi!! More

Great service Justin and John provide excellent customer services and satisfaction. Kudos to both of them This is my fifth Mercedes that I have purchased from t Justin and John provide excellent customer services and satisfaction. Kudos to both of them This is my fifth Mercedes that I have purchased from this dealer. They are the primary reason that I keep coming back. The service department is amazing More

Service visit This was the first time I have had any dealings with the service dept. Everyone I worked with was very professional and courteous. They explained eve This was the first time I have had any dealings with the service dept. Everyone I worked with was very professional and courteous. They explained everything that was to be done and contacted me by phone when the car was complete. My wife and I waited in the waiting area for only a short time but it was comfortable with TV snacks and drinks. I would feel comfortable recommending the service dept. More

AUDI MMI recall Service was completed well within time given. Met at the shop entrance immediately. Staff fixed an item not on list right away. And followed up with M Service was completed well within time given. Met at the shop entrance immediately. Staff fixed an item not on list right away. And followed up with MMI refresher. Very thorough and professional. More

First time to dealership, great experience Smooth transaction, all questions answered, happy w purchase of used vehicle. They had obviously looked it over well, prepared it for sale at a reaso Smooth transaction, all questions answered, happy w purchase of used vehicle. They had obviously looked it over well, prepared it for sale at a reasonable price. More

Quick and easy .I was treated with respect and no high pressure sales pitch. Claude knew from the start that I wasn't in the market to purchase for at least two mont .I was treated with respect and no high pressure sales pitch. Claude knew from the start that I wasn't in the market to purchase for at least two months and asked him to run the numbers for me. While we were eating he called with the numbers and my wife and I discussed it and told him we would be in to get the car. When we returned back to the dealership it was just a matter of paperwork to sign and we were on the road in our new car. More

Good Service The dealership need to do an emissions inspections so they could register my car and I was at the dealership on other business and they got me in and The dealership need to do an emissions inspections so they could register my car and I was at the dealership on other business and they got me in and out while I waited. Very good service and very quickly done. I was very pleased with the way they treated me as a valued customer and how quickly they completed the inspection. More