Mercedes Benz of Albuquerque
Albuquerque, NM
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Lease up Ray was very helpful in coordinating our new lease and financing-he showed us all the new gadgets on our new GLC 300. He helped us set up insurance. Ray was very helpful in coordinating our new lease and financing-he showed us all the new gadgets on our new GLC 300. He helped us set up insurance. More
Very please with airbag replacement. The staff is very knowledgeable and friendly. The work is so quick as expected. The car is clean. And especially, no waiting time at all. The staff is very knowledgeable and friendly. The work is so quick as expected. The car is clean. And especially, no waiting time at all. More
Fun and helpful experience. Ray is the best salesperson we’ve had the pleasure of working with in a car purchase. Relaxed showroom area, no pressure sales. Much appreciated! Ray is the best salesperson we’ve had the pleasure of working with in a car purchase. Relaxed showroom area, no pressure sales. Much appreciated! More
Stranded During our travels through N.M. our sprinter experienced a problem. The first stop into the service dept. the vehicle was in and out in 3 1/2 hrs. Ho During our travels through N.M. our sprinter experienced a problem. The first stop into the service dept. the vehicle was in and out in 3 1/2 hrs. However the problem reoccurred two days later. Returned to the dealer at 7;30 am and had the vehicle returned to me at 4;30 pm. Completely repaired at that time. We were able to get back on the road then. Tony and the other service rep were very attentive and helpful. I had first stopped into the service dept. in Santa Fe and the service manager there had no interest in helping. In fact he advised me that it would be a week before he could even check the code for the check engine light. Would recommend them for anything. More
Excellent!!! Expedited and prompt care, in and out in no time and car has worked great. They were all very knowledgeable. Daniel was great. will continue to hav Expedited and prompt care, in and out in no time and car has worked great. They were all very knowledgeable. Daniel was great. will continue to have my car serviced More
Squirrels? "Rodent debris blocking turbo waste gate and causing vehicle ECU to shutdown charge air system; remove large seeds that caused waste gate arm to bind "Rodent debris blocking turbo waste gate and causing vehicle ECU to shutdown charge air system; remove large seeds that caused waste gate arm to bind." More
10K check up Andy Brito is doing the review since I took the car in for inspection. I am extremely satisfied with the service from the entry in the door until leav Andy Brito is doing the review since I took the car in for inspection. I am extremely satisfied with the service from the entry in the door until leaving. The whole department that I interfaced provided a friendly and professional atmosphere. More
Great sales experience We appreciate the great sales experience we had for our new Audi. Our salesman was very knowledgeable and no hard sell. Believe we got a fair deal. Q5 We appreciate the great sales experience we had for our new Audi. Our salesman was very knowledgeable and no hard sell. Believe we got a fair deal. Q5 is a wonderful car! More
Justin Post is fantastic!!!! Justin was fantastic. He is very knowledge and patient regarding my new car ,especially regarding the electronics..The transaction went very smoothl Justin was fantastic. He is very knowledge and patient regarding my new car ,especially regarding the electronics..The transaction went very smoothly including the surrender of my old wonderful car. Lease was up. More
40K Service and Replacement of Windshield John Kline the service advisor greeted me as I got off my vehicle and escorted me to his desk, where he went over everything in detail. Than escorted John Kline the service advisor greeted me as I got off my vehicle and escorted me to his desk, where he went over everything in detail. Than escorted me to the loan department where he had reserved an appropriate loaner for me. He kept in touch with me through out the service period keeping me informed of the status. And promptly processed my payment upon my arrival. Very promotional. In addition, Jade the Loaner Vehicle Coordinator had everything ready, and had me on my way in minutes! Thank you and a Special Thanks to John and Jade More