Mercedes Benz of Albuquerque

Javier Montes was very helpful and very polite… always checking on the status of my vehicle and keeping me updated checking on the status of my vehicle and keeping me updated More

On a road trip from Texas to Utah I ran into a concern with my Mercedes S Class. I stopped into the dealership on a Saturday morning at 8:00 am hoping for a quick inspection to ensure everything was ok fo with my Mercedes S Class. I stopped into the dealership on a Saturday morning at 8:00 am hoping for a quick inspection to ensure everything was ok for my drive ahead. Christian and Greg did an outstanding job getting me right in, inspecting my concern and assuring me that my vehicle was good to go for the trip ahead. This was a stressful situation for me do to time constraints, and they did an amazing job getting me on my way. Job well done! You should be proud to have these gentlemen represent your organization. More

We enjoyed working with Nathan H. He was courteous, and prompt in his responses to our inquiry on line regarding the vehicle we bought, We drove up from El Paso, and Nathan had ever He was courteous, and prompt in his responses to our inquiry on line regarding the vehicle we bought, We drove up from El Paso, and Nathan had everything in motion for us to make the purchase once we agreed upon the deal. Your entire staff was extremely helpful. More

Mercedes service team is always great Leland John Javier and Lionel. Thank you all appreciated and Lionel. Thank you all appreciated More

I have exclusively owned Mercedes vehicles for 32 years. My experience with Mercedes Benz of Albuquerque was the best. Every person we encountered was helpful,.well trained, professional and knowledgeable. My experience with Mercedes Benz of Albuquerque was the best. Every person we encountered was helpful,.well trained, professional and knowledgeable. It was a pleasure working with them. More

I stopped in because my RV had a Check Engine light come on. Javier got me in right away. The problem was a sensor had been triggered. He reset the sensor and sent us on our way with NO CHARGE! on. Javier got me in right away. The problem was a sensor had been triggered. He reset the sensor and sent us on our way with NO CHARGE! More

Great service department. They are very attentive to the customers need. It was a a very enjoyable experience. They are very attentive to the customers need. It was a a very enjoyable experience. More

Transparent, easy to work with. Went as advertised for this warranty work. Word word, and word Went as advertised for this warranty work. Word word, and word More

Javier went above and beyond in providing exceptional service for my vehicle. From the moment I brought it in, he ensured that the entire repair process was handled with a high level of professionalism a service for my vehicle. From the moment I brought it in, he ensured that the entire repair process was handled with a high level of professionalism and efficiency. He took the time to explain each step of the repair, detailing what needed to be done and why it was important. His extensive knowledge and expertise were evident as he addressed all my questions and concerns with patience and clarity.  Throughout the process, Javier made it a priority to keep me updated, providing timely progress reports and making sure I felt comfortable every step of the way. The level of care he showed transformed what could have been a stressful experience into a smooth and enjoyable one. Overall, my experience was outstanding, and I look forward to returning to him for any future service needs, knowing I will receive the same high quality of care. Thanks, Eric More

The service department really tries to correct manufacturing issues. It is a tedious process but the make sure it’s done right. manufacturing issues. It is a tedious process but the make sure it’s done right. More