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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,470 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,470 reviews

November 26, 2024

Javier was pleasant to work with. The work was performed in a timely manner and I appreciated the recommendations More

by VILLAGEBUTCHER86
Service Time
Recommend Dealer
Yes
Employees Worked With
Javier
November 26, 2024

I choose a dealership on SERVICE and Communication. The quality of the vehicles. and their service department More

by TJUWS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
November 25, 2024

Fred, in service, gets things done! Excellent experience. Completed work timely, professionally, and always with exceptional customer care. More

by MSADAMS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
November 24, 2024

Great Service, courteous folks. Pleasant waiting area. Thorough review of entire vehicle and video record of status. More

by JWILSON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
November 24, 2024

I used to go to Mercedes Benz of Albuquerque for all my service. The last time the service rep was so off-putting in his attempted upselling that I won't be back. I had a loaner vehicle which was so dirty More

by ANNMARIE87111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jio, Trevor Skaggs
November 24, 2024

We had an excellent overall experience during our recent purchase. Joe was professional and responsive to our questions. A no hassle experience all around. Follow-up during the week after the purchase wa More

by BRIDGETFAHY
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
November 24, 2024

Everyone followed through on specific items, the recall installation and the installation of the parking brake lights. More

by LPSSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred and Terry *****
November 22, 2024

Great place, staff friendly, helpful and efficient. They follow up and were attentive to my auto needs. I will return. More

by PZANDDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
November 22, 2024

Our service advisor, Javier Montes, was excellent. He was professional, courteous, helpful, and kept us informed. More

by HAMLINR
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
November 22, 2024

Very pleasant. Sent video saying what they would do and covered results when I picked up the car. Great waiting area. More

by SMYOUNGER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
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