Mercedes Benz of Albuquerque

I received clear communication about what was causing an error code and the best solution. Everyone I interacted with was friendly and helpful. error code and the best solution. Everyone I interacted with was friendly and helpful. More

Professional, knowledgeable and accommodating staff. Offered a loaner to make things easier for my busy schedule. Offered a loaner to make things easier for my busy schedule. More

We were traveling thru in our Winnebago Motorhome (Sprinter) and had a malfunctioning seat belt. We called ahead, they fit us in right away and we were back on our way. Thanks so much to Javier and t (Sprinter) and had a malfunctioning seat belt. We called ahead, they fit us in right away and we were back on our way. Thanks so much to Javier and team, glad we could count on your excellent service! More

I think my car was taken for a joyride. It took 2 hours for a tire to be repaired and was told that it needed to be road tested to calibrate a sensor? Sounds like xx It took 2 hours for a tire to be repaired and was told that it needed to be road tested to calibrate a sensor? Sounds like xx More

The experience at the dealership was very good. The waiting area was excellent and the wait time was not excessive. My only negative comment was the shock of the price of the service. Over $800 to The waiting area was excellent and the wait time was not excessive. My only negative comment was the shock of the price of the service. Over $800 to replace a battery was very surprising and unsettling. I had no idea going into the dealership to replace a battery that it was going to cost me over $800. Wow, seems excessively expensive. More

Leland took care of the issue in a fast and professional manner. He is on top of his "game" manner. He is on top of his "game" More

The dealership was clean and the attention to customer was very good. It felt safe and comfortable. was very good. It felt safe and comfortable. More

Fred is great as a service adviser. Our windshield was replaced in the stated amount of time and waiting area was comfortable. Our windshield was replaced in the stated amount of time and waiting area was comfortable. More

Had to be towed in, Javier was right with me when we arrived and connected me with Robert who got right with us to determine possible problems. We continued the trip and after problem fixed Javier arra arrived and connected me with Robert who got right with us to determine possible problems. We continued the trip and after problem fixed Javier arranged to have unit transported to us almost 500 miles away. Only out discounted motel expense More

Leland was great, informative and extremely courteous. The service manager that did the intake seemed not as cordial. Everyone else that I encountered was amazing. The service manager that did the intake seemed not as cordial. Everyone else that I encountered was amazing. More