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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,473 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,473 reviews

July 21, 2023

I was very happy with the service made my appointment dropped off. My car was able to use a loaner. Was there about 15 minutes everything went fine. Really appreciate it friendliness More

by JMONTOYA32
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fred Echavez
July 21, 2023

My experience in the service department with Steve C. was very positive. He gave me an itemized list of cost for repairs and got things done as quickly as possible. Very helpful! More

by DEANNA.FRENCH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Carvalho
July 21, 2023

I have been happy in the past with the service but not this time. I want to go back with Leland. More

by GANDACHAVEZ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
July 20, 2023

Leland is the best service advisor ever. He makes sure you are satisfied with the work. Always wants to make things right More

by JIM.SHIPLETT
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Leland
July 20, 2023

Paul Franchini was very helpful and kind even tho the service gentlemen weren't able to fix the air conditioner when expected. Paul sent me home with a young man and a charging unit to make sure my TT More

by JaneyMarbach
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul in service and a young man who took me home to make sure my TT started
July 19, 2023

Javier and the service guys always the same: Quick, courteous and efficient. Who could ask for anything more? More

by hindsite2020
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Javier and Leland in service
July 19, 2023

Leland is the best one of the reasons why I never go to other dealerships that closer to my hometown. He goes above and beyond for his customers! More

by 1DIANADAVIS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Leland Haunn
July 18, 2023

As always, everyone was great. Took care of everything perfectly and in a timely manner. More

by billywing1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Greg Goodman and Steve Carvahlo
July 18, 2023

Paul Franchini is the BEST! !!!! My Audi broke down in Taos Ski Valley, and he helped us get home and followed up on the repair. Patience may be his middle name! More

by BLTURICIANO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul Franchini
July 18, 2023

I don’t like that they are 3-4 weeks out on service repairs. I don’t like giving poor reviews but that is way to long to wait for a service departing look and repair a vehicle More

by KENNYGOLDSTEIN22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Nile
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