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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,470 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,470 reviews

August 03, 2023

Service repr. Nile, he is always courteous and professional. I always recommend him to my other Porsche owners. More

by EFLORES1870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker
August 02, 2023

Excellent service and communication. I would advise, if you want feedback in the future from me, not to require word minimums. More

by SNKNCRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Eschevez
August 02, 2023

Paul Franchini is the best Service Advisor I have ever interfaced with. He is helpful, kind, empathetic and knowledgeable. He has helped me with my 2014 A6 TDI a couple of times now. More

by LESLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
August 02, 2023

Getting an appointment is always difficult with multiple calls. The actual service was very good. More

by DMCCANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
fred
August 02, 2023

Great service! However, took much longer than I was told to get the car and my paperwork was wrong 30 days post completion of the lease. More

by DRGD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
August 01, 2023

Service for my car was wonderful--everything was completed on schedule; Freddy was wonderful! Thank you so much More

by TILLEYVETMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
August 01, 2023

I would have like dit better if I was able to have a loaner vehicle. More

by LINDA.MIERLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
July 30, 2023

Felicia in Finance and Judy at the Front Desk and Javier in Service have been exceptional with regard to Customer Service. V/R, Douglas Moorehead More

by DOUGLAS.MOOREHEAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
July 28, 2023

Nile Reneker did a wonderful job of providing us with emergency service during our extensive road trip this summer. He accommodated us into his busy schedule, provided a clear explanation of the problem More

by MPETRINOVIC73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile J Reneker, Service Advisor
July 28, 2023

Javier did an excellent job in trying to accommodate our needs during the servicing of our vehicle More

by John Dowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier montes
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