Mercedes Benz of Albuquerque

took in for repair to Mirror that I found broken after last visit the service department folks were nice and MB paid for 3/4 of the cost to repair last visit the service department folks were nice and MB paid for 3/4 of the cost to repair More

Very professional, attentive to our concerns, diligent in completing task in timely fashion and tenacious in doing total and complete maintenance in our vehicle. Thank you! completing task in timely fashion and tenacious in doing total and complete maintenance in our vehicle. Thank you! More

The salesman, Nathan Hudgeons, was very knowledgeable about the cars and made sure that I was happy to make the purchase. He did a good demonstration of all the features of my car also. The person in th about the cars and made sure that I was happy to make the purchase. He did a good demonstration of all the features of my car also. The person in the finance office, Johnny Trujillo, was very good and patient in explaining the insurance plans. I wouldn’t hesitate to purchase there again! More

Service reps were quick,,efficient and answered my questions fully. Tech helped with issues I was having. questions fully. Tech helped with issues I was having. More

Knowledgeable, professional service managers. Check-in was efficient and loaner was available as promised. A couple of negatives. The wait for the appointment was much too long. Car wash must Check-in was efficient and loaner was available as promised. A couple of negatives. The wait for the appointment was much too long. Car wash must have been a problem because loaner was dirty and my car was not washed on return. More

I was particularly impressed by Leland Haun's helpfulness and positive attitude during my first call to him to inquire when to bring my E250 in AND then in person when I brought the car for a windshield quo and positive attitude during my first call to him to inquire when to bring my E250 in AND then in person when I brought the car for a windshield quote. I'm looking forward to the same level of professionalism when the new windshield is installed. Leland provides GREAT Customer Service. More

Took my ML350 SUV in on Thursday morning 8/17 for a brake recall. Evidently there we problems with the brake part and the brake test failed. I was without a vehicle for the entire weekend. The bra brake recall. Evidently there we problems with the brake part and the brake test failed. I was without a vehicle for the entire weekend. The brake recall repair was finally completed on Monday 8/21 late afternoon. More

Javier helped solve my Issue with my vehicle, Everything I came in for was taken care of in a timely manner I came in for was taken care of in a timely manner More

Nile is always very helpful and informative about what is being done and how long it will take. The work is always done perfectly. being done and how long it will take. The work is always done perfectly. More

Mr. Leland Haun was immediately helpful, professional, and friendly on the very first call. He explained the process to address my car situation, and was totally accurate when finished. Great employee and and friendly on the very first call. He explained the process to address my car situation, and was totally accurate when finished. Great employee and terrific customer service... More