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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,462 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,462 reviews

August 28, 2023

Steve Carvalho provided outstanding (prompt and courteous) service during the engine replacement period. I appreciated the timely communication updates. More

by LEVIMARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Carvalho
August 28, 2023

Great service department very knowledgeable and helpful with any of my car needs Thanks Audi More

by JOHNNYMCM70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie , Anthony Jio, Trevor Skaggs
August 28, 2023

Our customer service per was professional, courteous and very knowledgeable helping us get our vehicle issues resolved. More

by MARCKEMPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
August 26, 2023

Fred was very helpful during my Audi service. He secured me a loaner vehicle which was very helpful. More

by PRANAV
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Fred Chavez
August 25, 2023

Javier ultimately came up with the technical solution to my recurring problem. He is very professional and listens to the customer. I give Javier A plus and recommend him highly. More

by DAWSON1331
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Javier Montes
August 25, 2023

Ease to make a service appointment, pleasant staff, clean dealership, and work done right and on time. More

by idmhawken
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nile my service advisor
August 25, 2023

Service Mgr. Nile Reneker is excellent and definitely is an important asset for the customer satisfaction he provides. More

by DEJohn1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
August 25, 2023

Great service. Everyone was very helpful. I appreciate all their help. It was an easy wait for the car. More

by PERSEECHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Echaves
August 25, 2023

We had a couple of issues with our vehicle in which the service representative helped us getting resolve. He was personable, knowledgeable and seemed very concerned in getting the issues remedied. More

by MARCKEMPF
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
August 24, 2023

took in for repair to Mirror that I found broken after last visit the service department folks were nice and MB paid for 3/4 of the cost to repair More

by MJBETHKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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