
Mercedes Benz of Albuquerque
Albuquerque, NM
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The dealership’s representative Mike Gomez is 5 star. Communication has been outstanding! I never had to ask for an update—he always was the first to communicate with me the status. Communication has been outstanding! I never had to ask for an update—he always was the first to communicate with me the status. More
I was out of town with a new Q7 when the car developed a coolant leak. After having it towed to this dealer, the people started looking into the problem immediately and helped me to find someplace close to coolant leak. After having it towed to this dealer, the people started looking into the problem immediately and helped me to find someplace close to stay and supplied transportation to/from the hotel. The problem was diagnosed early the next morning, unfortunately it took a few days to get the parts and make repairs. Everyone did what they said would do and acted very professionally. More
Working with Javier Montez at mercedez on albuquerque was an absolute pleasure! Javier is extremely patient, I never felt pressured to make a decision to fix my car, and most importantly, a professional was an absolute pleasure! Javier is extremely patient, I never felt pressured to make a decision to fix my car, and most importantly, a professional envaroment- who knows the car business inside and out. The process of fixing my car took about 4-weeks but is was worth the time . The best part – javier stayed in touch with me the entire time which only made feel better even more enjoyable to get my car fix. I highly recommend you talk to Javier Montez if you are considering taking over there to get your car fix i Highly recommend! javier went above and beyond to make everything go smoothly! thank you! More