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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,373 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,373 reviews

December 31, 2024

Leave the hood unluck of my sprinter van. find out in the highway 3 hour later More

by GUILLOUME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lionel
December 31, 2024

Professional, knowledgeable, and efficient service assistance always. Niles Reneker, in Porsche service, is an outstanding professional. More

by s.mark.ray52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niles Reneker
December 31, 2024

It took a full month to get an appointment, and then it took 5 days after the vehicle was dropped off before it was looked at. There was no loaner, but they did have a shuttle service. Work was performed More

by JABUTSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
December 31, 2024

The whole team made the experience joyful! I love my new Mercedes! Thanks to all at Mercedes of Albuquerque!! More

by neilers
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs, Javier Montes
December 30, 2024

My service rep was amazing. Good, fast service. They’re good about calling calling and advising of needed service. More

by REBELS79830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Gil
December 27, 2024

This was the second time for service at this location. The service team is amazing! Greg and his team always provide superior service! Cristian kept me updated on the status and was thorough. More

by CARLAJEAN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
December 27, 2024

So friendly, so quick, in and out with diagnostic in 2 hours or so. GREAT More

by ORLYCOCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
December 26, 2024

Great service on my Porsche Macan. All items completed for the checkup and the staff was outstanding! More

by TDAVISNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
December 24, 2024

Waited 3+ hours for the car to get maintenance when they said it would be 1.5 hrs. They should tell people to go home and wait for a call when service is done. More

by ABELLA0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Montes
December 22, 2024

This is my third vehicle from this dealership and everything always runs smoothly through the entire process. More

by TANINANDMELINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
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