
Mercedes Benz of Albuquerque
Albuquerque, NM
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We drove away from the MB Sprinter Service center with a belief that our Sprinter/RV was capable of getting us safely home to Alabama. We were wrong. A couple of days after leaving the Albuquerque MB Dealer belief that our Sprinter/RV was capable of getting us safely home to Alabama. We were wrong. A couple of days after leaving the Albuquerque MB Dealership -- the dreaded "Check Engine Light" (CEL) illuminated. And, the next day were alarms for ESP, ASB, and Wheel Speed Sensors. We spent $2,500 in Albuquerque and now watched the Sprinter being towed to another MB Service Center (Baton Rouge, LA). Did the Diagnostic Check completely miss Fuel Filter and Vacuum Pump problems. Was there a cause-and-effect chain reaction from the repairs made at MB in Albuquerque? More
Amy at Audi was fantastic. She communicated with me throughout the entire process. Everyone I worked with from finance to setting up and learning the car are fantastic. Very sa She communicated with me throughout the entire process. Everyone I worked with from finance to setting up and learning the car are fantastic. Very satisfied. More
The service advisor I worked with, Adrian, was calm, kind, and clear. If you have to drive 60 miles to get your car serviced, Audi ABQ makes it worth it! kind, and clear. If you have to drive 60 miles to get your car serviced, Audi ABQ makes it worth it! More
On a road trip from Texas to Utah I ran into a concern with my Mercedes S Class. I stopped into the dealership on a Saturday morning at 8:00 am hoping for a quick inspection to ensure everything was ok fo with my Mercedes S Class. I stopped into the dealership on a Saturday morning at 8:00 am hoping for a quick inspection to ensure everything was ok for my drive ahead. Christian and Greg did an outstanding job getting me right in, inspecting my concern and assuring me that my vehicle was good to go for the trip ahead. This was a stressful situation for me do to time constraints, and they did an amazing job getting me on my way. Job well done! You should be proud to have these gentlemen represent your organization. More
We enjoyed working with Nathan H. He was courteous, and prompt in his responses to our inquiry on line regarding the vehicle we bought, We drove up from El Paso, and Nathan had ever He was courteous, and prompt in his responses to our inquiry on line regarding the vehicle we bought, We drove up from El Paso, and Nathan had everything in motion for us to make the purchase once we agreed upon the deal. Your entire staff was extremely helpful. More
I have exclusively owned Mercedes vehicles for 32 years. My experience with Mercedes Benz of Albuquerque was the best. Every person we encountered was helpful,.well trained, professional and knowledgeable. My experience with Mercedes Benz of Albuquerque was the best. Every person we encountered was helpful,.well trained, professional and knowledgeable. It was a pleasure working with them. More