Mercedes-Benz of Akron
Akron, OH
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Showing 71 reviews
Great experience. This was our second purchase from Akron MB. They were able to Get us in and out with our new vehicle very quickly. The salesman and finance person we This was our second purchase from Akron MB. They were able to Get us in and out with our new vehicle very quickly. The salesman and finance person were very friendly and helpful. We will be back when it’s time for a replacement. More
Aaron Woods and Joe Arno were great to work with and were very accommodating, especially during this crazy time of little to no available stock. Aaron followed up several times once we left the dealership an very accommodating, especially during this crazy time of little to no available stock. Aaron followed up several times once we left the dealership and then again after dropping our car off at the house. This was Aaron's second transaction and he did a great job. More
Excellent in all regards. Shaun the salesperson was excellent, the car is great. The entire buying experience was first class. Will definitely buy my next Mercedes from the Shaun the salesperson was excellent, the car is great. The entire buying experience was first class. Will definitely buy my next Mercedes from them More
Anna, our service advisor has been consistently Anna, our service advisor has been consistently knowledgeable, accommodating, helpful, communicative and responsive. Technicians have always provid Anna, our service advisor has been consistently knowledgeable, accommodating, helpful, communicative and responsive. Technicians have always provided top quality work and have corrected work (at no cost) when there has been a problem. We use the firm for all needs associated with our 2008 R350, and 2012 GLS. Highly recommend! More
Emergency tire blowout. Vehicle towed to dealership and they did an awesome job of providing replacement tire by the end of the day. A lifesaver - thank you! they did an awesome job of providing replacement tire by the end of the day. A lifesaver - thank you! More
I contacted Jayda (sales rep) on June 17th to inquire on a 2021 G550. I let her know I was about to purchase a used G550 until I seen theres pop up on Cargurus. She stated a customer had backed out of a dea a 2021 G550. I let her know I was about to purchase a used G550 until I seen theres pop up on Cargurus. She stated a customer had backed out of a deal and they had just listed the G550. I submitted my credit application w/ Jayda. She contacted me later that day and stated she could not get me approved. Which was weird because I was already approved at another dealership for the same amount. So I then went secured my own financing. I called back June 19th and told Jayda I would like to put a deposit on the G550 and would be wiring the funds in two business days. She stated they will not sale the G550 cash??? So I then spoke w/ Greg the GSM he stated they would not sale the G550 cash because they wanted to make their money on the interest but if I was willing to pay $20k over asking price he would ask the GM if he could sale it. Greg called me back and stated his GM refused to sale me the G550 cash. I will not only be contacting Mercedes-Benz USA but the state of OH as it is illegal to charge a different price for cash or finance!!! More
Derek Stone is Amazing. This is the 3rd vehicle I have brought from him. Always Courteous and Professional and he knows exactly what will work for me. I Feel like I’m with friends when I go to the Dealer brought from him. Always Courteous and Professional and he knows exactly what will work for me. I Feel like I’m with friends when I go to the Dealership to car hunt. Great Job Derek. More