Back

Mercedes-Benz of Akron

Akron, OH

4.8
71 Reviews

1361 E Market St

Akron, OH

44305

Directions

Filter Reviews by Keyword

By Type

Showing 71 reviews

September 20, 2023

Very helpful and knowledgeable staff. Shaun Thompson was my salesperson and he took very good care of me. He was patient and there was no pressure from him to but a car. More

by Brycia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
Sep 22, 2023 -

Mercedes-Benz of Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Akron. We hope you have a great day!

August 17, 2023

amazing next-level service! joe somehow landed an amazing china blue mfkt g550 & jayda effortlessly completed the sale & even personally delivered the vehicle - many thanks! More

by da
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayda Nagy
Aug 23, 2023 -

Mercedes-Benz of Akron responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2023

Incredible dealership! Always a pleasure. Team is very accommodating and kind. We have been going to Mercedes Benz of Akron for years and will continue to do so. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Beaver, Joe Arno, Jayda Nagy, Derek Stone, Shaun Thompson, Adam O'Karma, Gregg Gillenwater, Aaron Woods
Aug 11, 2023 -

Mercedes-Benz of Akron responded

Hi Jack, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 02, 2023

Everyone interacted with was friendly, courteous, and professional. Excellent buying experience. My brother is also customer. More

by Essay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Shanafelt, Gregg Gillenwater
Jun 15, 2023 -

Mercedes-Benz of Akron responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2023

This dealership was awesome! !! They ensured that I was treated with dignity and I felt like I was apart of the family. I LOVE my vehicle. More

by Lcarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
May 23, 2023 -

Mercedes-Benz of Akron responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Akron! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2023

great pricing, service, delivery and product knowledge. friendly , honest, detailed sales persons. very trust worthy More

by Phillip
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
adam o'karma
May 04, 2023 -

Mercedes-Benz of Akron responded

Hi Phillip, thank you for taking the time to let us know how we did. We hope you have a great day!

May 02, 2023

I just had service done on my vehicle with Juliana, she was excellent. The loaner car was awesome. There is no reasons to go anywhere else for service. I had some time to kill, so I perused the showroom fo More

by gabrieldespres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Lozon, Nathan Beaver, Joe Arno
May 05, 2023 -

Mercedes-Benz of Akron responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Akron! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2023

great service. this was my 5th purchase and they did a great job always friendly More

by billdavis196881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayda Nagy
May 03, 2023 -

Mercedes-Benz of Akron responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2022

My son and I do most of are own work on are cars brought my Mercedes e350 up after putting plate conductor in transmission my self not a hard job was 2.5 hours from start to finish but the part needed to be More

by buschman1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Arno
Dec 09, 2022 -

Mercedes-Benz of Akron responded

Hi, thank you for your feedback. We are sorry that your experience at Mercedes-Benz of Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 20, 2022

My experience was very easy, quick and completed professionally. I'm not happy about having to use both of my prepaid oil changes when I only have less than 13,000 miles on my vehicle. More

by carla21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cherne
Apr 23, 2022 -

Mercedes-Benz of Akron responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
4
...