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Mercedes-Benz of Akron

Akron, OH

4.8
75 Reviews

1361 E Market St

Akron, OH

44305

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Showing 75 reviews

October 14, 2024

Great place, great people! Very friendly people! Great personality! Very understandable and helpful!love to buy my cars!Thank you Mercedes-dealer! More

by Savcicb57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arno, Derek Stone, Shaun Thompson
Oct 18, 2024 -

Mercedes-Benz of Akron responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 14, 2024

The GM, Joe is the best hands down. We have purchased cars from all over the area and Joe gives us the best service without a doubt, not even close actually!! Does not do the normal c More

by mtn95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arno
Oct 18, 2024 -

Mercedes-Benz of Akron responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Caring prompt professional The service advisor are on point they are responsive and great to deal with More

by joeiemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 13, 2024 -

Mercedes-Benz of Akron responded

Hi Joeiemma, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

From the minute I walked in the dealership Jo Arno and Tyler Garcia greeted me with respect and professionalism. Chad Lozon was a big help as well and a wealth of information in my new vehicle journey. Bi More

by Antonietta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Garcia , Chad Lozon, Joe Arno, Derek Stone
Sep 29, 2024 -

Mercedes-Benz of Akron responded

Hi Antonietta, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Excellent customer service started with Shaun Thompson our sales representative was very friendly, knowledgeable, patient and very good listener then we work with Denise Shanafelt and it was not any diffe More

by ahmedheba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
Sep 08, 2024 -

Mercedes-Benz of Akron responded

Hello Ahmedheba, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2024

Outstanding experience -even for an out-of-state purchase. Joe was wonderful to work with, insuring prompt delivery of complete paperwork and transfer of the car. Efficient and thorough in all aspe More

by Chapter4
Recommend Dealer
Yes
Employees Worked With
Joe Arno
Aug 10, 2024 -

Mercedes-Benz of Akron responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Akron. Thanks for the recommendation, and have an amazing day!

August 01, 2024

Great dealership to work with, very professional, and helpful. This was my 3rd Mercedes purchase from different areas of the country...by far the best I have worked with. Highly recommend. More

by dcross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Stone
Aug 04, 2024 -

Mercedes-Benz of Akron responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2024

The dealership is an exceptionally clean dealership. My experience was a pleasant one, thanks to the friendly, knowledgeable and professional staff members. More

by charese.hunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Stone
Jul 22, 2024 -

Mercedes-Benz of Akron responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2024

Joe and Shaun have been pleasant to work with. They are quick to answer any questions and are efficient in how they work. Would buy another car here! More

by Trevor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arno, Shaun Thompson
Jul 15, 2024 -

Mercedes-Benz of Akron responded

Hello Trevor, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

I had a very good experience here, received enthusiastic advice and support from the staff, and greatly appreciate the support from Shaun. More

by Phapmaiba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
Jun 19, 2024 -

Mercedes-Benz of Akron responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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