Mercedes-Benz at Long of Chattanooga

Mercedes Benz GLC300 I traded in my Lexus on a GLC300 and the transaction went smoothly from start to finish. Kelly did a great job and was very knowledgeable. I traded in my Lexus on a GLC300 and the transaction went smoothly from start to finish. Kelly did a great job and was very knowledgeable. More

Some nice folks So lucky to find a pre-owned Lexus 460 LS at Long of Chattanooga. My buddy, "James", James Odom, was very nice salesman, and I never felt any pressu So lucky to find a pre-owned Lexus 460 LS at Long of Chattanooga. My buddy, "James", James Odom, was very nice salesman, and I never felt any pressure negotiating the sales price on the car. I am very pleased with the car that I was able to purchase and pleased with the kind atmosphere there at Long of Chattanooga. I was disappointed with the final sales price since I made an offer that I thought was all inclusive except for sales tax, and when the paper work was submitted, the doc fee was added. I don't mind paying for fees as long as the entire sales price is understood and agreed upon. Anyway, I felt the deal was still good to proceed. Overall, I was happy with my transaction, and with my salesman, my buddy "James". More

Mercedes benz service David was very professional and very kind. Could not ask for a better service advisor I will definitely come back in the future and I would highly re David was very professional and very kind. Could not ask for a better service advisor I will definitely come back in the future and I would highly recommend David as your service advisor. Thank you very much David!!!! More

an excellent sales person Jerry Eddy is just excellent. He was so prompt answering back to us over the negotiation. We actually contacted a number of dealers. Some dealers took Jerry Eddy is just excellent. He was so prompt answering back to us over the negotiation. We actually contacted a number of dealers. Some dealers took hours or days to get back to us for a single question and others switched a sales person and a new person was not properly informed so we had to talk all over again. Jerry impressed us and because of him, Long of Chattanooga will be the first place I will go back and also I will recommend to my friends. Great job, Jerry. Thanks! More

Saturday service Was in for a headlight issue. Service was prompt and efficient. Mary Beth Slasor,service advisor, rates excellent. So does James Odom,product speciali Was in for a headlight issue. Service was prompt and efficient. Mary Beth Slasor,service advisor, rates excellent. So does James Odom,product specialist,with whom I interacted while waiting. More

Excellent work I've been going to long for years for service with phenomenal results. David always does an outstanding job. This was my first car purchase from Long I've been going to long for years for service with phenomenal results. David always does an outstanding job. This was my first car purchase from Long and I couldn't be happier. From the ordering process to delivery and subsequent tutorials on how to operate my car. Derrick and Allan are true professionals. I have referred friends and family to Long and I will purchase my next car from Long of Chattanooga. Thanks guys keep up the great work. More

A company that takes care of you! They worked with us to find the car that fit our needs without being pushy. Then they got things done so we were able to drive home in our new car! They worked with us to find the car that fit our needs without being pushy. Then they got things done so we were able to drive home in our new car! More

Reprogram system I took my car in to have it reprogram to accept embrace complimentary trial and a car wash if it would not take long. I was told it would take about t I took my car in to have it reprogram to accept embrace complimentary trial and a car wash if it would not take long. I was told it would take about thirty minutes or so with the reprogramming of my car. I was there for two hours. I had to go check on my car to see what was taking so long. If someone could keep you updated with what's going on with your car and how much longer it will take, that would be helpful. More

"Excellent dealer" Worked with Jerry Eddy online a couple of days prior to visiting the showroom. Jerry went out of his way to get us the vehicle that suited our needs. Worked with Jerry Eddy online a couple of days prior to visiting the showroom. Jerry went out of his way to get us the vehicle that suited our needs. Jerry is an excellent and caring sales person, would recommend Jerry. More

Great Experience Perry went out of his way to work around my schedule during my buying experience. He stayed late on the day I looked at the car and on the day I purch Perry went out of his way to work around my schedule during my buying experience. He stayed late on the day I looked at the car and on the day I purchased the car. He walked me through the steps of the features on the car and stayed in touch over the weekend to check for any questions I may have had. More