Mercedes-Benz at Long of Chattanooga

easiest purchase ever I was contacted by Jessie about trading in my Gl for the 2018 GLC . I went into the store to take a look, Jessie was friendly and professional. I did I was contacted by Jessie about trading in my Gl for the 2018 GLC . I went into the store to take a look, Jessie was friendly and professional. I did not purchase that day but Jessie did bring me two more options to work to take a look at . He really valued my time and understood I couldn't just leave work. the overall team was very helpful and made me feel comfortable with the purchase. More

James Odom - Long Of Chattanooga Mercedes James is a knowledgeable salesman and makes the buying experience delightful. This is why my wife and I have purchased two vehicles from him in the la James is a knowledgeable salesman and makes the buying experience delightful. This is why my wife and I have purchased two vehicles from him in the last seven months. My wife hates the car buying experience, however both James Odom and Allen Long made her feel that the decision was entirely hers and they never rushed or pressured her to make a choice on a vehicle. She decided on A Certified Per-Owned GLC 300 Mercedes Benz. We are both Happy Customers. More

Inviting and Welcoming Jessie was an amazing help with my car purchase. I went car shopping with the intent to purchase a Mini Copper. However, the benefits, the relationshi Jessie was an amazing help with my car purchase. I went car shopping with the intent to purchase a Mini Copper. However, the benefits, the relationship, and the service is what won me over. When you decide to purchase a new vehicle, consider stopping here and asking for Jessie. P.S. He even offered lunch! More

Best experience! James and Alan are fantastic! Very helpful, patient and courteous. James, Alan, Cody in parts, everyone in Service and all the folks at Long Chattanoo James and Alan are fantastic! Very helpful, patient and courteous. James, Alan, Cody in parts, everyone in Service and all the folks at Long Chattanooga - THANK YOU! You have earned a customer for life ! More

Great experience. James and the finance team did a fantastic job with our recent purchase. Would highly recommend to anyone shopping for a new or used car. James and the finance team did a fantastic job with our recent purchase. Would highly recommend to anyone shopping for a new or used car. More

Amazing buying experence Perry Carr our sales specialist was amazing. Perry answered all our questions and gave us advice on our first Mercedes-Benz purchase.. We never felt p Perry Carr our sales specialist was amazing. Perry answered all our questions and gave us advice on our first Mercedes-Benz purchase.. We never felt pressured or rushed. He rode with us and explained each detail of the cars we tested. We choose a beautiful E 300. The entire team was great from the sales manager to Finance. Thanks again Perry and team we love our new Mercedes. More

OMG AMAZEEEEE! 💯 Allan and James worked to make My first Mercedes experience unbelievable! They worked with me every step of the way and were always available for answ Allan and James worked to make My first Mercedes experience unbelievable! They worked with me every step of the way and were always available for answering any questions and concerns I had! 10 ouf 10 will buy from th again! So much love from NY for these men! 💯💯 More

Best customer servic The sales people and support staff at this dealership is great. They go above and beyond to help their customers. Being out of state is not a big deal The sales people and support staff at this dealership is great. They go above and beyond to help their customers. Being out of state is not a big deal to them, they help you any way they can. I am definitely telling everyone how great their customer service is!!! More

Mary Beth Slasor Mary Beth very ably took over our service after a long time service advisor left.. She was knowledgeable and courteous and everything she promised was Mary Beth very ably took over our service after a long time service advisor left.. She was knowledgeable and courteous and everything she promised was delivered. Looking forward to many more years with Long Mercedes.! More

Customer Service is King Customer service at Long is perfection. They were so patient and helpful. James assisted me with the car features and set up post lease and was phenom Customer service at Long is perfection. They were so patient and helpful. James assisted me with the car features and set up post lease and was phenomenal. More